In business, superior communication skills can make or break you. For the up and comer who needs information fast, check out AMA’s collection of sample conversations, phrases, worksheets, and advice including how to broach difficult topics, ensure conflict remains constructive, and get customers for life.
The Role of Social Media in the HR Recruitment Process Does your company have a LinkedIn profile? How about a Twitter or Facebook page? If not, you are not fully utilizing the growing resource that social media provides both employers and employees. The number of businesses using social media to recruit potential employees is growing, and workers are adapting to the new technology in their job searches. Megan Ritter explains how human resource departments are using social media to attract potential employment candidates and how the job market is changing because of it.
This is the third in a series of five AMA Playbook blogs that will help you redefine your company’s expectations […]
So you want media coverage, preferably on the front page or the first screen. But is your story newsworthy enough? […]
Sure, you are a hard-working, dedicated professional; you give your best to your job, which often means dealing directly with […]
Communication tops the list of skills training provided to individual contributors. This according to a survey of executives and managers […]
When you were a kid, “fun” was not a dirty word. If your mother asked, “How was school today?” and […]
Staff meetings needn’t always be long and boring. Starting off a meeting the right way can encourage positive interaction and improve overall effectiveness. One way […]
Too often, as managers and consultants we slip into trying to control or fight resistance. We develop a “change agent-centric […]
Your brain probably works extremely well until you stand up to make a speech. Jerry Seinfeld says that the person […]
Your nonverbal communication can be open or closed. When it’s open, you invite people to connect with you and demonstrate […]