Communication

In business, superior communication skills can make or break you. For the up and comer who needs information fast, check out AMA’s collection of sample conversations, phrases, worksheets, and advice including how to broach difficult topics, ensure conflict remains constructive, and get customers for life.

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The Role of Social Media in the HR Recruitment Process

By | Posted Oct 10, 2014

The Role of Social Media in the HR Recruitment Process Does your company have a LinkedIn profile? How about a Twitter or Facebook page? If not, you are not fully utilizing the growing resource that social media provides both employers and employees. The number of businesses using social media to recruit potential employees is growing, and workers are adapting to the new technology in their job searches. Megan Ritter explains how human resource departments are using social media to attract potential employment candidates and how the job market is changing because of it.

Sample phrases for performance review for communication

Sample Communication Phrases for Performance Appraisal

By | Posted Oct 1, 2014

This is the third in a series of five AMA Playbook blogs that will help you redefine your company’s expectations […]

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To Pitch or Not to Pitch: What Makes A Story

By | Posted Sep 25, 2014

So you want media coverage, preferably on the front page or the first screen.  But is your story newsworthy enough?  […]

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Helping Customers Is a Risky Relationship Business!

By | Posted Sep 16, 2014

Sure, you are a hard-working, dedicated professional; you give your best to your job, which often means dealing directly with […]

communication skills number one skill to learn

Communication Tops List of Skills Training for Individual Contributors

By | Posted Sep 9, 2014

Communication tops the list of skills training provided to individual contributors. This according to a survey of executives and managers […]

Fun Staff Meeting Ideas That Energize Communication

Fun Staff Meeting Ideas That Energize Communication

By | Posted Aug 25, 2014 | 1 Comment

When you were a kid, “fun” was not a dirty word. If your mother asked, “How was school today?” and […]

staff meeting icebreakers

Staff Meeting Icebreakers

By | Posted Aug 12, 2014

Staff meetings needn’t always be long and boring. Starting off a meeting the right way can encourage positive interaction and improve overall effectiveness. One way […]

Engaging Resistance to Achieve the Change We Want

Engaging Resistance to Achieve the Change We Want

By | Posted Aug 7, 2014

Too often, as managers and consultants we slip into trying to control or fight resistance. We develop a “change agent-centric […]

Don’t Let Stage Fright Make You Uptight

Don’t Let Stage Fright Make You Uptight

By | Posted Jul 28, 2014

Your brain probably works extremely well until you stand up to make a speech. Jerry Seinfeld says that the person […]

Improve Your Non-Verbal Communication Skills: An Open-and-Shut Case

Improve Your Nonverbal Communication Skills: An Open-and-Shut Case

By | Posted Jul 21, 2014

Your nonverbal communication can be open or closed. When it’s open, you invite people to connect with you and demonstrate […]

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