AMA
Playbook

Staff Communication

business relationships

Business Relationships: With A Slim Margin of Error, Why Take Chances?

By | Posted Nov 4, 2016

Leadership and management books are usually about strengthening the solid lines in complex organization charts. However, sometimes the best approach is not complex, but really simple and straightforward. Yet this simplicity can be very profound.

leadership qualities

The Best Leadership Qualities Are Also The Rarest

By | Posted Nov 1, 2016

What are the best leadership qualities? Watch as Les McKeown, president of Predictable Success, explains why good leaders are those who help everyone reach their goals—without thinking of themselves as heroes.

being honest with co-workers

Being Honest With Co-Workers — Without Being A Jerk

By | Posted Oct 20, 2016

Watch as Kim Scott, former Google director and author of Radical Candor, explains how to “personalize” your approach to talking with colleagues, leading to more productive interactions.

managing introverts

Managing Introverts: 5 Ways To Get It Right

By | Posted Oct 19, 2016 | 1 Comment

Chances are you have at least a couple of introverts on your team. The first step to managing introverts is understanding that their introversion is not a defect or fault—they merely derive their energy from a different source.

strategy and culture

Fuse Strategy And Culture For People-First Leadership

By | Posted Oct 17, 2016

In most cases, you need both the right strategy and a strong culture. However, if you recognize that culture can be a unique way of competing, you will discover that it may in fact be the essence and heart of the strategy.

written warning

The Written Warning: What If An Employee Won’t Sign It?

By | Posted Oct 14, 2016

Corrective action, in its purest form, is meant to be an alert that performance isn’t meeting company expectations, so the individual can turn things around and get back on track. But what if an employee refuses to sign a written warning?

credible leader

What Does It Take To Be A Credible Leader? Straight Talk.

By | Posted Oct 7, 2016

Establishing and maintaining a reputation for honesty and consistency takes effort and vigilance, but the rewards that come from being seen as a credible leader are significant and long term—for both you and those you lead.

mindful leadership

Honest Tea’s Seth Goldman On Mindful Leadership

By | Posted Oct 5, 2016 | 2 Comments

Everyone wants to feel like they’re doing something they can believe in, says Honest Tea’s Seth Goldman. That’s why mindful leadership is more important than ever.

personality conflicts

Workplace Personality Conflicts: How We Drive Each Other Nuts

By | Posted Oct 3, 2016 | 1 Comment

Are the people you work with and supervise driving you up the wall? These are the four types of colleagues you’ll find in every workplace. And we hate to break it to you, but one of them is probably you.

successful project team

3 Ways To Know If You’re On A Successful Project Team

By | Posted Sep 28, 2016

If your team doesn’t work well together, it can feel like you’re headed into a viper’s nest every morning. But when you’re a member of a successful project team, you more often than not look forward to coming to work.

keeping employees happy

Keeping Employees Happy: Tips To Retain Your Best Talent

By | Posted Sep 27, 2016 | 2 Comments

Keeping employees happy isn’t always easy, but it’s necessary in a competitive hiring environment. Frank Sorrentino, CEO of ConnectOne Bank, offers a few pointers on how to make sure your employees actually want to work for you.

what managers do

So… What Does A Manager Actually Do?

By | Posted Sep 23, 2016

What managers do is respond to daily crises, take on too much work, operate with continuous interruptions and make instant decisions. As a consequence, “fire prevention” doesn’t get the time and attention required.

Page 2 of 812345...Last »