AMA
Playbook

Coaching

To Be Flexible, Provide Structure

By | Posted May 15, 2013

Workplace flexibility is often cited as a tool to improve employee engagement, especially with the younger generation. But flexibility is not just whether someone works from home or flexible hours. It’s a management style that can help you develop employees. As a manager you must provide conditions where people can support themselves with structure, training, and resources wherever they are working.

The Coaching Plan: 5 Steps to Improve Behavior on the Job

By | Posted Mar 7, 2013 | 1 Comment

Train employees and to solve performance problems by giving them job coaching one-on-one. Here are five simple steps adapted from AMA Business Boot Camp.

business coaching

When Is Coaching the Right Response?

By | Posted Jan 22, 2013

Coaching is one of a manager’s key skills for engendering high performance among employees. But coaching is not right for every situation. Knowing when to direct and when to coach is fundamental to good management.

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