AMA
Playbook

Management

New managers need to make the transition to management quickly. For busy managers who need information fast, check out AMA’s collection of sample forms, templates, worksheets, and advice including how to define your new role, create a productive environment, and uncover how best to communicate within your organization.

Lean government operations

7 Types of Waste That Can Hinder a Lean-Operating Government Agency

By | Posted Nov 13, 2017

In today’s government environment, where the trend is to operate as lean and efficiently as possible, it’s important to evaluate potential […]

Employee retention strategies

How to Use Coaching as an Employee Retention Strategy

By | Posted Nov 9, 2017

In today’s competitive environment, organizations must make employee retention strategies one of their most critical business objectives. One common strategy […]

How to delegate to employees

Increase Productivity by Knowing Which Tasks to Delegate

By | Posted Nov 8, 2017 | 1 Comment

As a manager, one of the basic management skills you’ll need to master is delegation. Delegation is the process of […]

Managing organizational change

How to Successfully Manage Organizational Change

By | Posted Nov 3, 2017 | 1 Comment

In today’s organizations, leaders must be prepared to manage organizational change. Change in the workplace is inevitable, and the effective […]

Training government employees

5 Ways to Effectively Train Government Employees in 2018

By | Posted Oct 31, 2017 | 1 Comment

Within months of the inauguration of the Trump administration earlier this year, a memorandum known as M-17-22 was issued by […]

Remote work

Create the Optimal Remote Work Setting in 4 Simple Moves

By | Posted Oct 30, 2017

Remote work has been on the rise for several years, and the trend has shown no signs of slowing down. […]

Conflict management

Using Conflict Management to Your Advantage in the Workplace

By | Posted Oct 24, 2017 | 1 Comment

Conflict is a part of our everyday lives, and that makes it difficult to avoid. Although we can’t always control […]

Employee productivity

Using Agile Leadership to Increase Employee Productivity

By | Posted Oct 24, 2017

We have never lived in a more complex time. As technology, globalization, and the collapse of time add new elements […]

Employee retention strategies

Reducing Turnover Through Employee Retention Strategies

By | Posted Oct 24, 2017 | 1 Comment

In a competitive marketplace, companies are recognizing the need to reduce turnover through effective employee retention strategies. Acquiring and aligning […]

Positive corporate culture

Center a Lasting Corporate Culture Around Positive Core Values

By | Posted Oct 13, 2017 | 1 Comment

Business leaders may think that a great corporate culture is more of a nice-to-have than a must-have. But Howard Behar, former president […]

Inclusive culture

Creating an Inclusive Culture in a Global Work Environment

By | Posted Oct 10, 2017

Even as technology makes the world appear smaller, managing diversity and inclusion (D&I) remains a significant challenge for organizations. To […]

Feedback versus criticism

Hold the Constructive Criticism, Improve Your Feedback Skills

By | Posted Oct 3, 2017

Some executives use the term constructive criticism in place of the word feedback, but the reality is that criticism is […]

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