AMA
Playbook

Management

New managers need to make the transition to management quickly. For busy managers who need information fast, check out AMA’s collection of sample forms, templates, worksheets, and advice including how to define your new role, create a productive environment, and uncover how best to communicate within your organization.

5 Keys to Successful Program Management

By | Posted Jan 2, 2015 | 1 Comment

Are all of your processes and projects running efficiently and effectively? Your team’s ability to complete projects, tasks, and assignments on time affects your organization’s productivity and success. Ray Houdtzagers, PMP, offers his advice on successful program management. See his five keys to successful program management, and why certain skills are so important to your success.

Delegating Successfully

By | Posted Dec 31, 2014 | 1 Comment

Are you the type of manager who likes to do everything yourself? Or would you rather hand the work off to your team and focus on the bigger picture? Jim McCormick is a proponent of delegation, and offers his advice on how to delegate successfully. Here he offers five steps of delegating, and how to avoid keeping too tight a grip on your team. See how delegation can help your team and your organization, and how to do so effectively.

Become a Better Manager by Asking the Right Questions

By | Posted Dec 25, 2014 | 1 Comment

You may think you are a great manager, but is your team responding to you? Can you effectively preserve working relationships and sniff out communication problems before they progress to serious issues? You can become a better manager by asking the right questions, to show that you care about your employees and their ideas. Nannette Rundle Carroll explains how to ask the right questions, and the situations in which each one is most appropriate.

Coaching Your Boss

By | Posted Dec 24, 2014

Coaching typically follows the path of higher-level to lower-level. However, sometimes it is necessary to provide feedback to your boss. Coaching your boss is not an easy task, but giving feedback is an important step in establishing trust, credibility, and a better relationship. John Baldoni offers his advice on how to effectively and appropriately coach your boss, and how it can help you in your career.

Top Tips for Performance Appraisals

By | Posted Dec 22, 2014

Performance appraisals are an important tool to provide feedback and establish future goals. They are also one of the least enjoyable parts of being a manager. Not many enjoy delivering bad news, but sometimes that is a necessary task. AMA wants to help you conduct the most productive, successful performance appraisals as possible, and this compilation of tools and tips will provide guidance for both those giving and receiving performance feedback. Turn a widely disliked job into a stepping stone towards success.

How to Throw a Great Office Holiday Party

By | Posted Dec 15, 2014

The holidays are the perfect time to say thank you to your employees for all of their hard work and dedication. The best way to do that is by throwing a great office holiday party. Chris Brown offers five tips to ensure that your party is one to remember. See how you can make it fun for everyone, and properly thank your team in an appropriate way.

Mindfulness: A Building Block of Emotional Intelligence

By | Posted Dec 11, 2014 | 6 Comments

What does it mean to be emotionally intelligent? How do you achieve a high level of EI? There are many factors that determine your emotional intelligence, and Paul Kimmerling contends that mindfulness is a crucial one. See why Kimmerling feels mindfulness is a building block of emotional intelligence, and how you can become more self-aware, and therefore more emotionally intelligent.

Delegate Effectively

By | Posted Dec 10, 2014 | 1 Comment

Are you empowering your team to achieve their full potential? Do you prefer to take control and do the whole task yourself? As a manager, it is your responsibility to find a balance between doing the work yourself and delegating to your employees. Brian Tracy gives his advice on delegating effectively, so that you can multiply your influence in your business and inspire your people to reach their true potential.

Delivering Bad News during the Annual Performance Appraisal

By | Posted Dec 5, 2014 | 1 Comment

If you are a manager or an executive, performance review season is most likely not your favorite time of year. Delivering bad news to your employees is an unenviable task, but ultimately is crucial to maintaining a high level of performance. Paul Falcone offers his advice on how to deliver bad news during a performance review, so that both you and your employees are well-informed and in the know.

Are You an Awful Manager?

By | Posted Dec 4, 2014

Do you have the respect of your employees? Do you hear grumblings of dissatisfaction and contempt? Perhaps your management skills are not as prominent as you thought. You may be practicing certain behaviors that make your team think you are an awful manager. Learn how to avoid these four signs of awful managers by Gary Sheard and ensure that you have the skills and abilities required of a great, not awful, manager.

What Does Your Career Tenure Say About You?

By | Posted Nov 27, 2014 | 1 Comment

Do you tend to switch from job to job on a regular basis? Have you been at the same company for years? An important question to ask is how your career tenure is impacting your future employment opportunities. Megan Ritter analyzed recent research data and found some interesting trends that could help you decide whether to keep plugging along at your company, or bolt for greener pastures.

A Different Approach to Improving Your Scores on the Federal Employee Viewpoint Survey (FEVS)

By | Posted Nov 26, 2014 | 1 Comment

In any business, having unsatisfied employees can kill your productivity. This is especially true in the government, where a recent Federal Employee Viewpoint Survey (FEVS) indicated that the government’s employees are indeed unsatisfied. Stewart Liff examined the survey and provides a blueprint for addressing and fixing the problems that are causing this dissatisfaction.

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