AMA
Playbook

Management

New managers need to make the transition to management quickly. For busy managers who need information fast, check out AMA’s collection of sample forms, templates, worksheets, and advice including how to define your new role, create a productive environment, and uncover how best to communicate within your organization.

talent rotation

Mix It Up: The Benefits Of Talent Rotation For Leadership Development

By | Posted Nov 7, 2016

As part of your leadership development toolbox, rotational assignments can go a long way in strengthening your frontline leadership muscle and succession planning strategies, says HR expert and author Paul Falcone.

Generation Z

Generation Z Is Here: Is Your Business Ready For The Future?

By | Posted Nov 2, 2016

Generation Z employees are motivated by opportunities for advancement, money and meaningful work. They expect their managers to listen to their opinions and include them in meetings—and at the table, not on the sidelines.

leadership qualities

The Best Leadership Qualities Are Also The Rarest

By | Posted Nov 1, 2016

What are the best leadership qualities? Watch as Les McKeown, president of Predictable Success, explains why good leaders are those who help everyone reach their goals—without thinking of themselves as heroes.

paying for staff training

Survey Says… Employers See Value In Paying For Staff Training

By | Posted Oct 28, 2016 | 4 Comments

Kathleen Downs, Recruiting Manager, Robert Half Finance and Accounting, explains how today’s employers—and employees—should approach the concept of companies paying for staff training.

email kills productivity

Email Kills Productivity: Here’s How To Escape Its Evil Grip

By | Posted Oct 28, 2016

Email is useful, but it can be a productivity killer. Watch as Nicole Sahin, founder of Globalization Partners, explains why her favorite tip is to turn off her inbox for the majority of the day.

managerial roles

Managerial Roles And Mindsets: Can Anyone Juggle Them All?

By | Posted Oct 26, 2016 | 1 Comment

Managers are people, not superheroes. But when they’re at least somewhat familiar with the 5 main managerial mindsets, they can more easily recognize which skills are needed, and appropriately switch between them.

goal setting

Goal Setting Is Still The Most Effective Way To Manage Performance

By | Posted Oct 21, 2016 | 3 Comments

The more things change, the more one thing has remained the same. Goal setting (based on mutually agreed-upon goals) is still one of the most effective tools in the manager’s toolbox for managing performance.

being honest with co-workers

Being Honest With Co-Workers — Without Being A Jerk

By | Posted Oct 20, 2016

Watch as Kim Scott, former Google director and author of Radical Candor, explains how to “personalize” your approach to talking with colleagues, leading to more productive interactions.

managing introverts

Managing Introverts: 5 Ways To Get It Right

By | Posted Oct 19, 2016 | 1 Comment

Chances are you have at least a couple of introverts on your team. The first step to managing introverts is understanding that their introversion is not a defect or fault—they merely derive their energy from a different source.

lower workplace stress

Lower Workplace Stress: How To Relax, Be Present, And Lead

By | Posted Oct 18, 2016

The most effective leaders are those who practice mindfulness to get the most out of themselves, and their people. Cathy Rose Salit, author of Performance Breakthrough, describes how she stays composed, beats workplace stress, and improves performance.

strategy and culture

Fuse Strategy And Culture For People-First Leadership

By | Posted Oct 17, 2016

In most cases, you need both the right strategy and a strong culture. However, if you recognize that culture can be a unique way of competing, you will discover that it may in fact be the essence and heart of the strategy.

written warning

The Written Warning: What If An Employee Won’t Sign It?

By | Posted Oct 14, 2016

Corrective action, in its purest form, is meant to be an alert that performance isn’t meeting company expectations, so the individual can turn things around and get back on track. But what if an employee refuses to sign a written warning?

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