AMA
Playbook

Management

New managers need to make the transition to management quickly. For busy managers who need information fast, check out AMA’s collection of sample forms, templates, worksheets, and advice including how to define your new role, create a productive environment, and uncover how best to communicate within your organization.

email kills productivity

Email Kills Productivity: Here’s How To Escape Its Evil Grip

By | Posted Oct 28, 2016

Email is useful, but it can be a productivity killer. Watch as Nicole Sahin, founder of Globalization Partners, explains why her favorite tip is to turn off her inbox for the majority of the day.

managerial roles

Managerial Roles And Mindsets: Can Anyone Juggle Them All?

By | Posted Oct 26, 2016 | 2 Comments

Managers are people, not superheroes. But when they’re at least somewhat familiar with the 5 main managerial mindsets, they can more easily recognize which skills are needed, and appropriately switch between them.

goal setting

Goal Setting Is Still The Most Effective Way To Manage Performance

By | Posted Oct 21, 2016 | 3 Comments

The more things change, the more one thing has remained the same. Goal setting (based on mutually agreed-upon goals) is still one of the most effective tools in the manager’s toolbox for managing performance.

being honest with co-workers

Being Honest With Co-Workers — Without Being A Jerk

By | Posted Oct 20, 2016

Watch as Kim Scott, former Google director and author of Radical Candor, explains how to “personalize” your approach to talking with colleagues, leading to more productive interactions.

managing introverts

Managing Introverts: 5 Ways To Get It Right

By | Posted Oct 19, 2016 | 1 Comment

Chances are you have at least a couple of introverts on your team. The first step to managing introverts is understanding that their introversion is not a defect or fault—they merely derive their energy from a different source.

lower workplace stress

Lower Workplace Stress: How To Relax, Be Present, And Lead

By | Posted Oct 18, 2016

The most effective leaders are those who practice mindfulness to get the most out of themselves, and their people. Cathy Rose Salit, author of Performance Breakthrough, describes how she stays composed, beats workplace stress, and improves performance.

strategy and culture

Fuse Strategy And Culture For People-First Leadership

By | Posted Oct 17, 2016

In most cases, you need both the right strategy and a strong culture. However, if you recognize that culture can be a unique way of competing, you will discover that it may in fact be the essence and heart of the strategy.

written warning

The Written Warning: What If An Employee Won’t Sign It?

By | Posted Oct 14, 2016

Corrective action, in its purest form, is meant to be an alert that performance isn’t meeting company expectations, so the individual can turn things around and get back on track. But what if an employee refuses to sign a written warning?

employee productivity

Checking In: The Key To Employee Productivity

By | Posted Oct 13, 2016

Watch as Jessica O. Matthews, founder of Uncharted Play, explains how she keeps tabs on everyone’s progress in order to maintain employee productivity: Check in to make sure no one is checked out.

authenticity in marketing

Lessons Learned: Always Strive For Authenticity In Marketing — And Life

By | Posted Oct 12, 2016 | 1 Comment

Microsoft’s Geoffrey CoIon attended some sessions at Advertising Week with his name badge and affiliation hidden, to see how people would treat him—and demonstrate the need for authenticity in marketing. Here’s what happened.

perfectionist

How Being A Perfectionist Is Holding You Back

By | Posted Oct 11, 2016

Watch as Danae Ringelmann, co-founder of Indiegogo, explains why she had to drop her perfectionist tendencies to become a great entrepreneur.

millennials working for Boomers

Millennials Working For Boomers: Here’s The Inside Scoop

By | Posted Oct 10, 2016 | 1 Comment

There might be a “generation gap” when it comes to millennials working for Boomers, but there are so many things both cohorts can learn from each other—making the relationship mutually beneficial.

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