AMA
Playbook

Management

New managers need to make the transition to management quickly. For busy managers who need information fast, check out AMA’s collection of sample forms, templates, worksheets, and advice including how to define your new role, create a productive environment, and uncover how best to communicate within your organization.

Career growth trajectory

Consider the Growth Trajectory of Each Employee to Build a Winning Team

By | Posted Aug 11, 2017

To make sure you are creating a team that generates exceptional results and helps members achieve their ambitions, you need […]

Business writing skills

Why You Need to Enhance Your Business Writing Skills

By | Posted Aug 9, 2017

As a manager, you want readers to understand what you write, right? Then make it easy for them to read […]

Complex decisions

Avoid Mental Mistakes When Making Complex Decisions

By | Posted Aug 4, 2017

Why do most people find it difficult to make complex decisions? One obstacle is that a lifetime of decision making […]

Team leadership

Team Leadership: Is There a Downside to Being “Nice” as a Manager?

By | Posted Aug 2, 2017 | 2 Comments

Ken is a senior manager at a major company. By all accounts, he’s pleasant and agreeable to work with. Everyone […]

Leading as an introvert

Introverts as Leaders: How to Be an Effective Manager as an Introvert

By | Posted Jul 31, 2017

Are introverts just as suited to leadership roles as their extroverted colleagues? Our growing understanding of leadership tells us this […]

Stories to inspire teams

4 Elements of Stories That Inspire Teams to Achieve Goals

By | Posted Jul 25, 2017

When teams set out to achieve impressive business feats, they need a steady diet of inspiration. And the stories their […]

Shape shifter employees

How “Shape Shifter” Employees Disrupt the Workplace

By | Posted Jul 21, 2017

“Claire” seemed to be the perfect new hire. When corporate management visited your branch office during Claire’s first workweek, she […]

Leadership approach

Your Customer Promise Determines Your Leadership Approach

By | Posted Jul 19, 2017

A company’s leadership approach and organizational culture must be designed to deliver on its customer promise. Every kind of for-profit […]

Employee discipline

2 Mistakes to Avoid When Documenting Employee Discipline

By | Posted Jul 14, 2017

What are the two biggest mistakes that employers make when documenting employee discipline as part of a progressive disciplinary system? […]

Overcoming leadership challenges

3 Lessons in Overcoming Challenges That I Learned by Walking Across Spain

By | Posted Jul 12, 2017

In July 2013, I walked 435 miles across Spain along the ancient Camino de Santiago pilgrimage trail. Walking 15 miles […]

Women leaders

Networking and Career Development for the Next Women Leaders

By | Posted Jul 10, 2017

What do you want to be when you grow up? It’s a question that women leaders have been answering since […]

Listening as a leader

Improve Your Listening to Gain Better Insights as a Leader

By | Posted Jul 7, 2017 | 1 Comment

There’s a bevy of resources to help leaders speak better. It’s rare to find leaders who haven’t gone through some […]

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