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American Management Association is a world leader in professional development, advancing the skills of individuals to drive business success. AMA’s approach to improving performance combines experiential learning—“learning through doing”—with opportunities for ongoing professional growth at every step of one’s career journey. AMA supports the goals of individuals and organizations through a complete range of products and services, including seminars, Webcasts and podcasts, conferences, corporate and government solutions, business books and research.

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sustain success harvey mackay

How to Sustain Success: An Interview with Harvey Mackay

By | Posted Jun 12, 2015

Do you know how to sustain growth and success within your company? MackayMitchell Envelope Company Chairman Harvey Mackay explains how leaders can build a positive reputation and thrive in their industry.

customer loyalty

Focus on Customer Loyalty: An Interview with Noah Fleming

By | Posted Jun 9, 2015

Are you focusing on the right customer base? Many companies focus on accumulating the largest customer base possible, but is this the best strategy? AMA sat down with author Noah Fleming to discuss the best practices for gaining and keeping customers.

strategies dan king

Developing Successful Strategies: An Interview with Dan King

By | Posted Jun 8, 2015

Are your organization’s strategies setting you up for future success? While you don’t want strategies to be impossible, they also need to produce results. Dan King sat down with AMA to discuss how to develop great strategies, and why some companies fail in this endeavor.

talent assessments

3 Assessment Findings to Help You Gauge Performance: AMA Research

By | Posted May 25, 2015

What are the best types of assessments for your employees? How can you best measure your team’s performance? AMA conducted a survey at the ATD 2015 International Conference and Expo to find out the answers to these questions. See how respondents answered, and what you can do to help your team improve their skills.

9 sales tactics to avoid

9 Things You Should Never Do When Trying to Make a Sale: AMA Research

By | Posted May 19, 2015 | 5 Comments

Are you turning your potential customers off when trying to make a sale?

negotiation tactics

The 5 Most Common Negotiation Tactics and How to Counter Them: AMA Research

By | Posted Apr 6, 2015 | 1 Comment

Don’t be fooled by common negotiation tactics. AMA recently conducted a poll to find out the most common negotiation tactics, and with over 200 responses the final results are in. See how you can protect yourself from the most common tactics and gain a more favorable outcome in your next deal.

women executives held to higher standards

AMA Research: Are Women Held to Higher Standards?

By | Posted Apr 3, 2015 | 1 Comment

What does it take to break through the glass ceiling? In a recent study, AMA dug deeper into the backgrounds of 2014 Fortune 500 CEOs to find out. See what the results had to say about whether women are held to higher standards than their male counterparts.

get things done

How to Get Things Done: An Interview with David Allen

By | Posted Mar 30, 2015 | 1 Comment

What can you do to help get things done on time and on target? David Allen, creator of the “Getting Things Done” system, sat down with AMA to talk about how to get things done. See what you need to know to help make your days more creative, innovative, and productive.

embrace uncertainty

Embrace Uncertainty: Insights from Ram Charan

By | Posted Mar 26, 2015

Are you faced with uncertainty in your role? Is your business prepared for the uncertainties that lie ahead in an ever-changing environment? See what Ram Charan, a world-renowned business advisor, has to say about the possibilities and opportunities in times of uncertainty.

new manager? be like archimedes

New Manager? Be an Archimedes, Not a Sisyphus!

By | Posted Mar 20, 2015

What can you learn from the greatest thinkers in history? As a manager, you can take many lessons from the wisdom of thinkers who revolutionized mankind. Marina Theodotou offers her advice on how to replicate the wisdom of Archimedes, and how you can incorporate his lessons into your management style.

turn uncertainty into success

Turn Uncertainty into Success: An Interview with Ram Charan

By | Posted Mar 18, 2015 | 1 Comment

How do you respond in the face of uncertainty? Do you wait to react or take initiative and make things happen? World-renowned business advisor and author Ram Charan recently sat down in an exclusive interview with AMA to discuss the concept of structural uncertainty in the business world. See what you can do to stay ahead of the curve, and how to be successful in uncertain times.

new manager: managing yourself

New Manager? Your First Task: Managing Yourself

By | Posted Feb 25, 2015 | 1 Comment

Are you a new manager, ready to take on the job but nervous about becoming overwhelmed? Feeling anxious is normal when assuming more responsibility, but it is important to master the basics first. Marina Theodotou explains why your first task as a new manager must be managing yourself. See how you can successfully manage yourself first, and expand those skills to excel at managing others.

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