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American Management Association is a world leader in professional development, advancing the skills of individuals to drive business success. AMA’s approach to improving performance combines experiential learning—“learning through doing”—with opportunities for ongoing professional growth at every step of one’s career journey. AMA supports the goals of individuals and organizations through a complete range of products and services, including seminars, Webcasts and podcasts, conferences, corporate and government solutions, business books and research.

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Team skill assessment quiz

Evaluate Your Team’s Effectiveness With AMA’s Free Assessment Quiz

By | Posted May 1, 2017

As a manager, you must ensure that your team has the competencies needed to achieve business goals. But how can […]

Smart machine age

The Skills Humans Need to Stay Relevant In The Smart Machine Age

By | Posted Apr 24, 2017

In the coming decades, the smart machine age will transform organizations through artificial intelligence and other technologies. As a variety […]

AMA's management skills assessment

Evaluate Your Management Skills — Take AMA’s Free Assessment Quiz Online Now

By | Posted Apr 17, 2017

Do you have the skills needed for success in today’s business environment? The AMA Skill Assessment offers a quick and […]

Gig economy

Career Planning: How To Venture Into The Growing Gig Economy

By | Posted Apr 14, 2017

Have you thought about taking up a side job—perhaps some freelance projects to enhance your skills? If so, you could […]

AMA Talks video series

Tap Into Hot Topics With the “AMA Talks” Video Series

By | Posted Mar 31, 2017

For expert advice on business and leadership, take a look at the AMA Talks video series. In just a few […]

Leadership presence

Strengthen Your Personal Presence With This 3-Part Model

By | Posted Mar 24, 2017

We’ve all known people who have great presence, a quality that enables them to inspire and lead others. But as […]

Innovation

How To Broaden Your View Of Innovation Opportunities

By | Posted Mar 17, 2017 | 2 Comments

U.S. executives are committed to innovation as a driver of future success. In a 2015 survey by Accenture, 84% of respondents said that […]

Best career advice

Listen To The Best Career Advice Of Thought Leaders In AMA’s Video Series

By | Posted Mar 13, 2017

If you’re a new manager seeking career advice from senior leaders, you might not expect to hear that a business leader must “love […]

Difficult employees

Are They “Unleadable”? How To Guide Difficult Employees Toward Change

By | Posted Mar 10, 2017

Sooner or later, every manager must deal with difficult employees, such as those who grate on others, ignore protocol, or […]

Micromanager

Transition To Leadership: 8 Steps To Check The Micromanager In You

By | Posted Feb 27, 2017 | 1 Comment

As new managers step into their leadership role, they should take care to avoid the micromanager trap. An obsession with […]

Personal effectiveness at work

Personal Effectiveness: Small Changes Can Deliver Big Results

By | Posted Feb 1, 2017

Mastering personal effectiveness and productivity is a fundamental part of every employee’s success, no matter where he or she is […]

Empathy and customer service

The Most Important Customer Service Skill You’ll Ever Need

By | Posted Jan 30, 2017

As technology alters the customer experience—through messaging apps, chatbots, and more—what place does empathy have in improving customer service? People who […]

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