Posts by David Giannetto
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David F. Giannetto, SVP of Performance Management at Salient Corporation, is a nationally respected thought-leader in the areas of business intelligence, enterprise performance management, information management and analytics. He is author of two books, including The Performance Power Grid (J.Wiley & Sons, 2006), one of today’s leading EPM methodologies. He has helped improve the performance of some of the world’s largest organizations using the latest information-based technology and approaches for nearly fifteen years.
what smart phone analytics are being fed to businesses without your knowledge

3 Ways Companies are Leveraging Your Smart Phone Against You

By | Posted Oct 25, 2013

There’s a hidden intellect growing within leveraging your smart phone.  While you are shopping, dining or even sleeping, it’s got […]

mobile analytics

Unlock the Hidden Power of Mobile Analytics

By | Posted Jul 30, 2013

Should your company invest in mobile analytics technology needed to deliver critical management information to users on the go? It […]

lifetime value of a customer

How Do You Value Your Customer?

By | Posted Jun 3, 2013

Is there one ultimate measure of performance? The lifetime value of a customer trumps all other measures. For almost every business, using almost any business model, Customer Lifetime Value (clv) provides more insight than any other single measure.

big data

3 Views of Holistic Performance Measurement Using Big Data

By | Posted May 23, 2013

Big data now allows you to go beyond traditional key performance indicators (kpi) that focus only on financial performance. While financial measures will always be the ultimate measures of success, using them to manage on a daily basis focuses an organization on the past. This creates a lagging mindset. How do you focus on now to create financial success in the future?

big data

Customer Metrics: Don’t Fail to Ask These 3 Questions

By | Posted Apr 24, 2013 | 3 Comments

What are the key performance indicators (kpi) you miss using only traditional metrics? While you probably have massive amounts of traditional enterprise data, you won’t get the complete picture without looking at new customer metrics. Social media and mobile technology create massive amounts of new and valuable “big” data. The challenge for leaders: mining this data to get the most meaningful information.