Posts by Ed Reilly
Edward T. Reilly is President and CEO of the American Management Association (AMA). AMA is the world’s leading not-for-profit, membership-based management development, research and publishing organization. Each year, AMA directly interacts with over 100,000 managers and executives in the United States and around the world, through its renowned management education seminar programs and conferences. It publishes many newsletters, research papers and a quarterly management journal. Through its publishing arm, AMACOM, it publishes over 80 books per year.


Team Leadership

10 Steps to Team Leadership

By | Posted Mar 25, 2013 | 4 Comments

Team leadership begins with your team. Gaining the trust and commitment of your team is a gradual process. To engage them, you must be engaged. To get them to care, you must care.

5 Tips for Motivating Stallers and Other Difficult Employees

By | Posted Mar 14, 2013 | 3 Comments

Sometimes difficult employees can really hold a project up. Here are 5 tips to motivate: Determine why the Staller resists […]

Man leading a meeting

5 Good Reasons to Engage in Office Politics

By | Posted Mar 11, 2013 | 3 Comments

Office politics can be good and bad. How you participate in office politics is up to you, but there are a number of good reasons why you must. As a leader, you have not only goals and objectives, but also specific responsibilities to fulfill, including responsibilities that lie outside your own personal interests.

Motivation: Three Questions to Discover What Makes Your Employees Tick

By | Posted Mar 8, 2013 | 27 Comments

Motivation is easy if you take the time to get to know your employees. Observe your direct reports to determine whether their needs are being met. Ask them key questions to help you figure out what’s working for them and what isn’t. After you find that out, take action to help them progress in the organization. You get the dual victory of countering workplace dissatisfaction and helping your team kick into high gear.

The Coaching Plan: 5 Steps to Improve Behavior on the Job

By | Posted Mar 7, 2013 | 1 Comment

Train employees and to solve performance problems by giving them job coaching one-on-one. Here are five simple steps adapted from AMA Business Boot Camp.

Defining Job Descriptions

By | Posted Mar 6, 2013 | 2 Comments

Create job descriptions that communicate the duties of the available position clearly. You don’t want clutter like a dozen incidental tasks the person needs to do. You also don’t want a document that rhapsodizes about the corporate mission and culture. Job descriptions are not only one of your key interviewing tools, they are vital performance management tools.

task delegation

What to Delegate – And How

By | Posted Feb 28, 2013 | 2 Comments

Delegating tasks can be a way to grow your employees by giving them stretch projects and training them how to handle them. Differentiate between tasks that can and should be delegated and tasks that require personal handling. It’s just as important as knowing how to delegate.

interview checklist

Pre-Interview Checklist

By | Posted Feb 27, 2013

Once you’ve figured out who has qualifications that match the job requirements, you get to ask them questions. Pointed questions. Probing questions. “What if” questions. After you ask, don’t forget to listen—really listen—so your interviews not only tell you what they know and what they’ve done, but also how they feel about the job.

project management

Project Management Tip for Daily Use

By | Posted Feb 26, 2013 | 1 Comment

Essential project management skills can help improve the productivity of your team. Learn the basics of getting a project to flow smoothly in your first days as a manager: Getting work done through others will involve projects. Use these guidelines as reminder of how to keep yourself on track on a day-to-day basis, too.


Task Delegation For Control Freaks

By | Posted Feb 25, 2013 | 1 Comment

Effective delegation is one of the most important tool in the manager’s toolbox. When you first start to manage you might be tempted to do everything yourself to make sure the work is high quality, but this is a mistake. Until you involve others, you won’t succeed as a manager.


5 Rockin’ Motivation Techniques That Won’t Cost a Dime

By | Posted Feb 22, 2013 | 2 Comments

Managers often struggle to get their team into high gear without using financial incentives. They don’t realize that the best motivation is self-motivation—and you don’t need a dime to get your staff going.

loyal teamwork

Inspire Loyalty From Your Team

By | Posted Feb 21, 2013

Employees who feel appreciated and have meaningful work to perform are inclined to be loyal for as long as they are there. But few people feel an obligation to remain once the work becomes boring to them and/or they move on to a new job. Hence the “new loyalty:” commitment associated with the here and now. Aim to secure loyalty for as long as your direct reports are with you—whether it’s for a matter of months or years.

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