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How “Shape Shifter” Employees Disrupt the Workplace

How “Shape Shifter” Employees Disrupt the Workplace

“Claire” seemed to be the perfect new hire. When corporate management visited your branch office during Claire’s first workweek, she surprised you and delighted the […]

Your Customer Promise Determines Your Leadership Approach

Your Customer Promise Determines Your Leadership Approach

A company’s leadership approach and organizational culture must be designed to deliver on its customer promise. Every kind of for-profit and nonprofit enterprise falls into […]

2 Mistakes to Avoid When Documenting Employee Discipline

2 Mistakes to Avoid When Documenting Employee Discipline

What are the two biggest mistakes that employers make when documenting employee discipline as part of a progressive disciplinary system? First, many employers give themselves […]

LATEST POSTS

Outwit, Outplay, Outlast: How Collaborative Innovation Can Change The Game

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The popular reality TV show Survivor has been described as an exotic version of office politics. The contestants face challenges and vote to eliminate each […]




Performance evaluations

Getting More Value From Performance Evaluations

Like many aspects of business today, performance evaluations seem ripe for the use of data. Human capital is a company’s greatest asset and likely its […]




Corporate culture for sales team

4 Tips For Developing A Corporate Culture That Attracts A Great Sales Team

When it comes to building a world-class sales team, corporate culture is one of the most overlooked factors of success. Given a rapidly changing economy […]




Micromanager

Transition To Leadership: 8 Steps To Check The Micromanager In You

As new managers step into their leadership role, they should take care to avoid the micromanager trap. An obsession with details can distract managers from crucial […]



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