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Women Moving into Management Need Training and Good Listening Skills

Women Moving into Management Need Training and Good Listening Skills

A manager, good or bad, has a huge impact on a company in terms of costs and employee engagement and retention. And because good management […]

To Change Leaders’ Behavior, Add Corporate Citizenship to Performance Management

To Change Leaders’ Behavior, Add Corporate Citizenship to Performance Management

I don’t know about you, but I’m getting exhausted of picking up the news every day and reading about the lack of civility in politics, […]

Understanding the Characteristics and Motivations of Generation Z

Understanding the Characteristics and Motivations of Generation Z

AMA Quarterly spoke with Angie Read, co-author with Jeff Fromm of Marketing to Gen Z: The Rules for Reaching This Vast—and Very Different—Generation of Influencers […]

LATEST POSTS

Storytelling

Storytelling as a Business Communication Skill

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Business leaders must exhibit the interpersonal and business communication skills that allow them to form positive relationships with others. And when it comes to establishing and […]




Presentation skills

19 Effective Ways to Improve Your Presentation Skills

In today’s marketplace, organizations depend on people to have the presentation skills needed to share their ideas. Whether a presentation is informative, persuasive, motivational, or […]




Customer referrals

How to Structure Your Incentive Program for Customer Referrals

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Offering an incentive for existing clients to refer new ones is a fantastic way to acquire customers. Sounds easy, but the question remains: What’s the […]




Positive corporate culture

Center a Lasting Corporate Culture Around Positive Core Values

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Business leaders may think that a great corporate culture is more of a nice-to-have than a must-have. But Howard Behar, former president of Starbucks, points out that […]



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