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Assembling The Right People For Strategic Business Planning

Assembling The Right People For Strategic Business Planning

As an organization works to establish its position and direction in the marketplace, the strategic business planning team takes on great importance. Diversity of thought […]

Use ‘Creativity Questions’ to Brainstorm and Challenge the Status Quo

Use ‘Creativity Questions’ to Brainstorm and Challenge the Status Quo

Creativity questions invite us to pull out the paintbrush, throw away the coloring book and think differently. They prompt our imaginations. They ask us to […]

5 Elements of Compelling Written Communications

5 Elements of Compelling Written Communications

Are your written communications helping others achieve the results you want? Business leaders must get things done through others, and this process depends on effective […]

LATEST POSTS

Mindful leader

Cultivating The Attitude Of A Mindful Leader

Have you ever noticed how the attitude a person conveys at work affects the attitudes of those around him? And, consequently, how that attitude affects […]




Personal effectiveness at work

Personal Effectiveness: Small Changes Can Deliver Big Results

Mastering personal effectiveness and productivity is a fundamental part of every employee’s success, no matter where he or she is in the corporate ladder. A […]




Empathy and customer service

The Most Important Customer Service Skill You’ll Ever Need

As technology alters the customer experience—through messaging apps, chatbots, and more—what place does empathy have in improving customer service? People who are new to management, or […]




The performance appraisal process

7 Mistakes To Avoid In The Performance Appraisal Process

For decades, employers have used an annual performance appraisal process as a tool for grading, ranking, and measuring employee performance. Such appraisals have formed the […]



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