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Women Moving into Management Need Training and Good Listening Skills

Women Moving into Management Need Training and Good Listening Skills

A manager, good or bad, has a huge impact on a company in terms of costs and employee engagement and retention. And because good management […]

To Change Leaders’ Behavior, Add Corporate Citizenship to Performance Management

To Change Leaders’ Behavior, Add Corporate Citizenship to Performance Management

I don’t know about you, but I’m getting exhausted of picking up the news every day and reading about the lack of civility in politics, […]

Understanding the Characteristics and Motivations of Generation Z

Understanding the Characteristics and Motivations of Generation Z

AMA Quarterly spoke with Angie Read, co-author with Jeff Fromm of Marketing to Gen Z: The Rules for Reaching This Vast—and Very Different—Generation of Influencers […]

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Lead by listening

If You Want Employee Engagement, Lead With Your Listening Skills

As an executive coach, I was working with Phil, director of finance for his company. He shared frustrations he was having with one of his […]




The role of a manager

What Does It Mean To Be A Manager In Today’s Workplace?

What words come to mind when we think about what managers do? Crack open a thesaurus and we find a range of synonyms, from “director” […]




Storytelling as a sales tool

3 Reasons Storytelling Is A Master Tool For Salespeople

Compared to other forms of communication used in sales, storytelling has a number of unique abilities. It can help capture your buyer’s attention and build […]




What Facebook teaches us

What Facebook Teaches Us About Change

AMA Quarterly had the opportunity to speak with Michael Hoefflinger, an executive-in-residence at XSeed Capital and former head of global business marketing at Facebook. Hoefflinger, who […]



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