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4 Elements of Stories That Inspire Teams to Achieve Goals

4 Elements of Stories That Inspire Teams to Achieve Goals

When teams set out to achieve impressive business feats, they need a steady diet of inspiration. And the stories their managers tell can provide that […]

How “Shape Shifter” Employees Disrupt the Workplace

How “Shape Shifter” Employees Disrupt the Workplace

“Claire” seemed to be the perfect new hire. When corporate management visited your branch office during Claire’s first workweek, she surprised you and delighted the […]

Your Customer Promise Determines Your Leadership Approach

Your Customer Promise Determines Your Leadership Approach

A company’s leadership approach and organizational culture must be designed to deliver on its customer promise. Every kind of for-profit and nonprofit enterprise falls into […]

LATEST POSTS

Responding to change

8 Ways Managers Can Help Employees Respond More Positively To Change

Given the rapid pace of change and the level of uncertainty and disruption in today’s world, one of the most important skill sets for managers […]




Building a team and your career

Advice From A CEO On Building A Great Team — And Your Career

Bring together a team of people with diverse skills, give them a sharp goal, and the outcome can be “extraordinary.” That has been the experience of […]




Lead by listening

If You Want Employee Engagement, Lead With Your Listening Skills

As an executive coach, I was working with Phil, director of finance for his company. He shared frustrations he was having with one of his […]




The role of a manager

What Does It Mean To Be A Manager In Today’s Workplace?

What words come to mind when we think about what managers do? Crack open a thesaurus and we find a range of synonyms, from “director” […]



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