In business, superior communication skills can make or break you. For the up and comer who needs information fast, check out AMA’s collection of sample conversations, phrases, worksheets, and advice including how to broach difficult topics, ensure conflict remains constructive, and get customers for life.
Joan Walsh, National Affairs Correspondent for The Nation and MSNBC analyst, discusses how things have changed since she entered the workforce—and why businesswomen need to fight the wage gap.
Networking serves no purpose unless you give people a reason to build a relationship with you. Focus on your work—be the best at what you do. Make people want to know you.
Ineffective leaders can not only kill team spirit, but completely lose the respect of those who report to them. How many of these 7 poor leadership habits do you—or your boss—practice?
Gaining employee trust takes knowing what motivates people, and treating them as individuals instead of as commodities. Build clout by building trust.
Let’s face it, we all want everyone to like us. But likable people aren’t always born… sometimes they’re made. These are the 39 habits that likable people practice daily—how many of them apply to you?
How can you master the art of negotiation? We all encounter situations in life that require a little extra care. Try using these four powerful tactics to start building your negotiation arsenal.
Need a new way of problem solving? Try using your half-asleep brain! Great minds such as Albert Einstein and Thomas Edison used “theta thinking.” You can, too.
Your go-to words and phrases should connect and draw people in, not push them away. Don’t put distance between yourself and your audience by telling them they just… don’t… get it.