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Playbook

Leadership

Complex decisions

Avoid Mental Mistakes When Making Complex Decisions

By | Posted Aug 4, 2017

Why do most people find it difficult to make complex decisions? One obstacle is that a lifetime of decision making […]

Team leadership

Team Leadership: Is There a Downside to Being “Nice” as a Manager?

By | Posted Aug 2, 2017 | 2 Comments

Ken is a senior manager at a major company. By all accounts, he’s pleasant and agreeable to work with. Everyone […]

Leading as an introvert

Introverts as Leaders: How to Be an Effective Manager as an Introvert

By | Posted Jul 31, 2017

Are introverts just as suited to leadership roles as their extroverted colleagues? Our growing understanding of leadership tells us this […]

Roundabout leaders

7 Principles That Define Roundabout Leaders in the Era of Disruptors

By | Posted Jul 28, 2017

In the era of disruptors, great leaders are like roundabout traffic circles. Their predecessors are more like traffic lights. Roundabout […]

Strategy execution

Understanding the Changing Relationship Between Strategy and Culture

By | Posted Jul 27, 2017

A critical goal for leaders is to deliver on their strategy promises to stakeholders. When leaders understand the relationship affecting […]

Stories to inspire teams

4 Elements of Stories That Inspire Teams to Achieve Goals

By | Posted Jul 25, 2017

When teams set out to achieve impressive business feats, they need a steady diet of inspiration. And the stories their […]

Shape shifter employees

How “Shape Shifter” Employees Disrupt the Workplace

By | Posted Jul 21, 2017

“Claire” seemed to be the perfect new hire. When corporate management visited your branch office during Claire’s first workweek, she […]

Leadership approach

Your Customer Promise Determines Your Leadership Approach

By | Posted Jul 19, 2017

A company’s leadership approach and organizational culture must be designed to deliver on its customer promise. Every kind of for-profit […]

Employee discipline

2 Mistakes to Avoid When Documenting Employee Discipline

By | Posted Jul 14, 2017

What are the two biggest mistakes that employers make when documenting employee discipline as part of a progressive disciplinary system? […]

Overcoming leadership challenges

3 Lessons in Overcoming Challenges That I Learned by Walking Across Spain

By | Posted Jul 12, 2017

In July 2013, I walked 435 miles across Spain along the ancient Camino de Santiago pilgrimage trail. Walking 15 miles […]

Women leaders

Networking and Career Development for the Next Women Leaders

By | Posted Jul 10, 2017

What do you want to be when you grow up? It’s a question that women leaders have been answering since […]

Listening as a leader

Improve Your Listening to Gain Better Insights as a Leader

By | Posted Jul 7, 2017 | 2 Comments

There’s a bevy of resources to help leaders speak better. It’s rare to find leaders who haven’t gone through some […]

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