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Leadership

Philanthropy in the workplace

How Diving Into Philanthropy Can Bolster Your Happiness and Business

By | Posted Jul 11, 2019

Plenty of business professionals highlight “giving back” as one of their main priorities, but most fall short of meeting this […]

Product recall

Corporate Crises: What’s in Your Product Recall Survival Kit?

By | Posted Jul 3, 2019

Corporate crises such as product recalls are inevitable. The key to surviving a recall is in how you prepare for […]

Customer service team

Critical Leadership Skills for Customer Service

By | Posted Jul 2, 2019

A top-performing customer service team is a key part of a successful organization. And a great customer service leader recognizes […]

Women innovator

Embracing the Innovator Within: Tips for Businesswomen

By | Posted Jun 20, 2019

Women sometimes hesitate to be innovative, but as leaders or aspiring ones, it’s important to develop this skill to add […]

Connected strategy

Using a ‘Connected Strategy’ to Create Long-Term Customer Relationships

By | Posted Jun 18, 2019 | 2 Comments

AMA Quarterly sat down with Nicolaj Siggelkow and Christian Terwiesch, the authors of Connected Strategy: Building Continuous Customer Relationships for […]

Meaningful innovation

3 Ways Managers Can Make Innovation Meaningful Again

By | Posted Jun 7, 2019

Business buzzwords tend to be overused, and they are undergoing a robust critique these days. For instance, in André Spicer’s […]

Collaborative leadership

How Women Leaders Can Succeed at Collaborative Leadership

By | Posted May 31, 2019 | 1 Comment

Collaborative leadership is a great tool when used correctly and in the right situations. Knowing when to collaborate, what steps […]

Mentoring program

Unlocking the Cultural Value of Older Workers with a Mentoring Program

By | Posted May 30, 2019

The workforce is aging along with the population. Growing numbers of employees are embracing work well into the traditional retirement […]

Lies and reputations

Reputations Are Built over Time, Not Manufactured Overnight on the Internet

By | Posted May 22, 2019

I have written articles and blogs over the years that speak to a trend I’ve encountered in the recruiting process, […]

Closing the pay gap

Closing the Pay Gap Requires Transparency and Commitment

By | Posted May 15, 2019 | 1 Comment

Many states have recently adopted laws that require companies of all sizes to close the gender pay gap. The principle […]

Women’s Leadership Workshop

Skill-Building and Connecting Highlight WLC’s Women’s Leadership Workshop

By | Posted May 14, 2019

Nearly 70 businesswomen from around the country—some from as far away as Texas and California—attended a day of skill building, […]

Sales and marketing

Preventing a Tailspin: 5 Ways to Align Sales and Marketing

By | Posted May 7, 2019

The dance between the marketing and sales teams can become fraught with missteps that lead to disappointing results. Too often, […]

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