AMA
Playbook

Management

New managers need to make the transition to management quickly. For busy managers who need information fast, check out AMA’s collection of sample forms, templates, worksheets, and advice including how to define your new role, create a productive environment, and uncover how best to communicate within your organization.

traditional managers

Should Companies Do Away with Traditional Managers?

By | Posted Sep 14, 2015

Has the role of the traditional manager gone to the wayside? With the rise of holacracy in organizations, some believe that the current organizational structure is outdated. See what author and CEO Brian Fielkow has to say about whether or not companies should do away with traditional managers.

annual performance review

Communicating Bad News for the First Time During the Annual Performance Review

By | Posted Sep 8, 2015

Are you dreading the performance review conversation where you have to deliver bad news? As natural as it may be, this conversation can be the difference between turning your employee’s career around and having to fire him altogether. Paul Falcone and Winston tan explain how you can have this conversation and use it as a springboard to success.

managing stress

Managing Stress in the Workplace: 6 Questions for Managers

By | Posted Sep 2, 2015 | 3 Comments

Is your team’s stress level higher than you think? A manager needs to be able to keep their team in check, both emotionally and psychologically. John Ballard offers his six questions managers need to ask themselves to truly evaluate how their team’s stress levels are impacting business.

employee loyalty

Why Kindness Leads to Higher Employee Loyalty

By | Posted Aug 24, 2015 | 3 Comments

If someone on your team makes a mistake, how do you respond? Do you start to yell and reprimand your employee, or find another way to handle it? Daniel Goleman sat down with AMA to discuss why toughness isn’t the best method of management. See what he thinks the best option is, and how it can help keep your high-performing employees around.

employee engagement

3 Steps to Increase Employee Engagement

By | Posted Aug 17, 2015

Is your team active and motivated at work? A highly motivated group of people can accomplish even the loftiest of goals. Author John Guaspari offers three steps to increase the level of employee engagement in your organization, and how it will translate to better results.

ignite energy

The Coaching Manager’s Secrets to Igniting Energy

By | Posted Aug 5, 2015 | 3 Comments

Is your team starting to show signs of fatigue? Without high energy, your loftiest goals will never even be approached. A manager’s responsibility is to energize their employees and keep the positivity up. Leadership guru and expert Dan Rockwell recently sat down with AMA to discuss how you can coach your team and ignite their energy.

global business

Surviving in the World of Global Business

By | Posted Aug 3, 2015

Today’s business environment is different from yesterday’s, and tomorrow’s will be different from today’s. How can you survive in such a rapidly changing global business world? Scott Mautz offers his advice on what simple steps you can take to stay relevant in this new landscape.

flexible workplace

How to Manage Talent in a Flexible Workplace

By | Posted Jul 27, 2015 | 3 Comments

The modern workplace is changing; are you ready to manage in it? As technology connects people from virtually anywhere, it becomes easier for employees to work a more flexible schedule. Katy Tynan offers advice on how you can manage this increasing complexity to keep your best talent at peak performance.

build emotional intelligence

How Can You Build Your Emotional Intelligence?

By | Posted Jul 24, 2015 | 2 Comments

Are you failing to motivate your team and connect with what drives them? An emotionally intelligent leader excels at cutting to the core of their employees’ problems and motivating factors. Daniel Goleman recently discussed how you can build your emotional intelligence and become more empathetic.

managing remote teams

How to Manage Remote Teams

By | Posted Jul 20, 2015

Are you leading your remote team to success? Katy Tynan, an expert on the changing work place, explains how using the most up-to-date tools can lead to increased communication and more goals accomplished.

making tough decisions

Four Steps for Making the Difficult Decisions

By | Posted Jul 15, 2015 | 2 Comments

Do you have problems making important and difficult decisions in your role? Managers are responsible for making tough calls and leading the team in the right direction. Soren Eilertsen offers four steps that can help you make the tough decisions, so you can lead your organization to excellence.

managing a hybrid team

Tips for Managing a Hybrid Team

By | Posted Jul 10, 2015 | 1 Comment

Are you equipped to manage a team of both employees and contractors? Katy Tynan, an expert on the changing workplace, gives tips on how to enhance communication with your hybrid team.

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