AMA
Playbook

Management

New managers need to make the transition to management quickly. For busy managers who need information fast, check out AMA’s collection of sample forms, templates, worksheets, and advice including how to define your new role, create a productive environment, and uncover how best to communicate within your organization.

What the Government Could Learn from My Mother

By | Posted Jan 21, 2015

What can the government learn from moms? Despite not working in the government, Stewart Liff’s mother provided him with some of the best advice that government employees could employ. In another edition of Liff’s advice on improving the Federal Employee Viewpoint Survey (FEVS) scores, see what nuggets of wisdom his mother imparted on him, and how the government can learn from them.

achieve your resolutions

The Secret to Achieving Your New Year’s Resolution – Plan to Fail

By | Posted Jan 19, 2015

Do you incorporate the possibility of failure into your plans, or are you expecting complete success? It seems unrealistic to anticipate everything to run smoothly all year, and Dan Gregory and Kieran Flanagan believe you can do yourself a favor by planning to fail. See why you should take a more pragmatic approach towards planning for this year, and how to achieve your resolutions.

Resolve to Reclaim Your Time

By | Posted Jan 16, 2015

Do you feel like you never have a second to spare, and there is never enough time for anything but work? A recent poll found that 45% of adults feel the same way. Anne Weisberg offers her advice on how to reclaim your time and improve performance. See how you can escape the endless cycle of responsiveness, and the three steps towards feeling more accomplished and less overwhelmed.

Correcting for Grade Inflation on an Employee’s Annual Performance Review

By | Posted Jan 13, 2015

Is grade inflation still a problem once you leave academia and enter the business world? According to Paul Falcone, yes. Grade inflation can undermine your ability to properly handle employees who have not performed up to par. Falcone explains how you can remedy the situation so that both you and your employee are on the same page. See how his advice can help keep your business honest.

5 New Skills Needed for Professional Success

By | Posted Jan 12, 2015 | 2 Comments

What is the key to sustained professional success? How can you keep yourself up to date on an increasingly uncertain business world? Scott Steinberg offers his advice on five skills to develop to help you achieve professional success, and how to leverage them into continued success. See how to move ahead in your professional life, and establish the framework for the professional success you seek.

Top Tips for Keeping Resolutions

By | Posted Jan 8, 2015

Every year, you make a plan to change, and every year, you fail. Does this sound familiar? Making resolutions is the first step, but keeping resolutions is the hart part. Perhaps you need some help in establishing and keeping your resolutions for the year to come. This article is a compilation of resources from AMA that will both help motivate you towards keeping your resolutions, and give you a plan to accomplish your goal.

top tips for setting goals in performance management and personal life

Top Tips for Setting Goals

By | Posted Jan 7, 2015

How do you determine if you had a successful year? Most likely, you set a series of goals and compared your progress against them. Setting goals keeps you focused and driven, and also unifies your team in their work. This article is a comprehensive guide to help you set goals. It covers everything from determining how to set a framework for your goals to ultimately doing the work necessary to complete them.

Federal Employee Viewpoint Survey (FEVS): Management in Government

By | Posted Jan 6, 2015

Recent results from the Federal Employee Viewpoint Survey (FEVS) show that government employees are largely unsatisfied. What are workers unhappy with, and how can managers improve these scores in the future? Stewart Liff has written about the way government is managed, and revisits this topic to offer new insights on the problem. See how government supervisors can manage better, and what employees value in their search for job satisfaction.

5 Keys to Successful Program Management

By | Posted Jan 2, 2015 | 1 Comment

Are all of your processes and projects running efficiently and effectively? Your team’s ability to complete projects, tasks, and assignments on time affects your organization’s productivity and success. Ray Houdtzagers, PMP, offers his advice on successful program management. See his five keys to successful program management, and why certain skills are so important to your success.

Delegating Successfully

By | Posted Dec 31, 2014 | 1 Comment

Are you the type of manager who likes to do everything yourself? Or would you rather hand the work off to your team and focus on the bigger picture? Jim McCormick is a proponent of delegation, and offers his advice on how to delegate successfully. Here he offers five steps of delegating, and how to avoid keeping too tight a grip on your team. See how delegation can help your team and your organization, and how to do so effectively.

Become a Better Manager by Asking the Right Questions

By | Posted Dec 25, 2014 | 1 Comment

You may think you are a great manager, but is your team responding to you? Can you effectively preserve working relationships and sniff out communication problems before they progress to serious issues? You can become a better manager by asking the right questions, to show that you care about your employees and their ideas. Nannette Rundle Carroll explains how to ask the right questions, and the situations in which each one is most appropriate.

Coaching Your Boss

By | Posted Dec 24, 2014

Coaching typically follows the path of higher-level to lower-level. However, sometimes it is necessary to provide feedback to your boss. Coaching your boss is not an easy task, but giving feedback is an important step in establishing trust, credibility, and a better relationship. John Baldoni offers his advice on how to effectively and appropriately coach your boss, and how it can help you in your career.

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