AMA
Playbook

Management

New managers need to make the transition to management quickly. For busy managers who need information fast, check out AMA’s collection of sample forms, templates, worksheets, and advice including how to define your new role, create a productive environment, and uncover how best to communicate within your organization.

Delegate Effectively

By | Posted Dec 10, 2014 | 1 Comment

Are you empowering your team to achieve their full potential? Do you prefer to take control and do the whole task yourself? As a manager, it is your responsibility to find a balance between doing the work yourself and delegating to your employees. Brian Tracy gives his advice on delegating effectively, so that you can multiply your influence in your business and inspire your people to reach their true potential.

Delivering Bad News during the Annual Performance Appraisal

By | Posted Dec 5, 2014 | 1 Comment

If you are a manager or an executive, performance review season is most likely not your favorite time of year. Delivering bad news to your employees is an unenviable task, but ultimately is crucial to maintaining a high level of performance. Paul Falcone offers his advice on how to deliver bad news during a performance review, so that both you and your employees are well-informed and in the know.

Are You an Awful Manager?

By | Posted Dec 4, 2014

Do you have the respect of your employees? Do you hear grumblings of dissatisfaction and contempt? Perhaps your management skills are not as prominent as you thought. You may be practicing certain behaviors that make your team think you are an awful manager. Learn how to avoid these four signs of awful managers by Gary Sheard and ensure that you have the skills and abilities required of a great, not awful, manager.

What Does Your Career Tenure Say About You?

By | Posted Nov 27, 2014 | 1 Comment

Do you tend to switch from job to job on a regular basis? Have you been at the same company for years? An important question to ask is how your career tenure is impacting your future employment opportunities. Megan Ritter analyzed recent research data and found some interesting trends that could help you decide whether to keep plugging along at your company, or bolt for greener pastures.

A Different Approach to Improving Your Scores on the Federal Employee Viewpoint Survey (FEVS)

By | Posted Nov 26, 2014 | 1 Comment

In any business, having unsatisfied employees can kill your productivity. This is especially true in the government, where a recent Federal Employee Viewpoint Survey (FEVS) indicated that the government’s employees are indeed unsatisfied. Stewart Liff examined the survey and provides a blueprint for addressing and fixing the problems that are causing this dissatisfaction.

Replicate Your Top 10 Percent Performers

By | Posted Nov 20, 2014

Is your business heavily reliant on a small percent of employees? While it is important to have star employees, your goal should be maximizing the performance of everyone at your organization. CEO Gary Morais has been studying the brain and using brain technology to provide solutions to companies. Read why he believes using brain algorithms can help businesses duplicate the modus operandi that makes the elite performers in your company so effective.

Benefits of a PMP Boot Camp

By | Posted Nov 19, 2014

Are you planning on taking the PMP certification exam? If so, you should exhaust all of your options to prepare for this challenging 200 multiple-choice question exam. Prep courses, reading materials, and taking practice exams are all great, but one option in particular stands out: A PMP Boot Camp. Ray Houdtzagers, PMP, offers his advice and the seven key benefits of a PMP Exam Prep Boot Camp, and how it will help you ace the exam when the time comes.

IQ or EI? You Need Both

By | Posted Nov 18, 2014 | 3 Comments

Last time we spoke with emotional intelligence expert Daniel Goleman, we discussed the necessity of EI in the workplace. In part two of this interview, we discuss the ongoing power struggle: IQ or EI? While both intelligence measurements have their positives and negatives, Goleman strongly supports the EI side of this debate. See what he had to say on the shortcomings of using IQ as a comprehensive litmus test for employees, and why EI can be more accurate at predicting future success.

Performance Review Tips

By | Posted Nov 13, 2014

When you hear the term ‘performance review,’ do you become excited or does your heart sink? In most cases, the latter is more likely to be true. Nicole Morgenstern wants to change that. Read how you can give a great, painless performance review and make the process as easy as possible. See what you should be doing with your employees before, during, and after the review conversation to build strong relationships within your organization.

Is getting the project management professional PMP certification worth it

Is Getting Your PMP Worth It? Research Results Are In

By | Posted Nov 11, 2014 | 2 Comments

Should you get your PMP certification? Does it make sense in your current career or future career goals? See what the research says.

The Space Between Doormat and Dominator

By | Posted Nov 10, 2014

Do you have a difficult time getting your ideas recognized and accepted at work? The problem might stem from your work relationships, and not from the idea itself. Kathryn Mayer recognizes this issue that more women are dealing with when in a position of power, and offers her thoughts on how to solve the problem. See her new strategy Collaborative CompetitionTM at work and learn how to build a strong network to help find the middle ground between doormat and dominator.

Concrete Ways to Improve Your Scores on the Federal Employee Viewpoint Survey (FEVS)

By | Posted Nov 7, 2014 | 2 Comments

The government makes decisions that impact the entire country. As important as their tasks are, it would seem prudent to keep their employees satisfied and happy with the way the organizations are managed. Recent Federal Employee Viewpoint Survey scores, however, indicate that employees are not content. Stewart Liff has been documenting the trends in recent years, and believes the government cannot operate properly if employees continue to feel unsatisfied. Read as Liff portrays problems that federal employees are facing, and how to buck the trend to improve the office environment in federal agencies.

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