AMA
Playbook

Management

New managers need to make the transition to management quickly. For busy managers who need information fast, check out AMA’s collection of sample forms, templates, worksheets, and advice including how to define your new role, create a productive environment, and uncover how best to communicate within your organization.

Concrete Ways to Improve Your Scores on the Federal Employee Viewpoint Survey (FEVS)

By | Posted Nov 7, 2014 | 2 Comments

The government makes decisions that impact the entire country. As important as their tasks are, it would seem prudent to keep their employees satisfied and happy with the way the organizations are managed. Recent Federal Employee Viewpoint Survey scores, however, indicate that employees are not content. Stewart Liff has been documenting the trends in recent years, and believes the government cannot operate properly if employees continue to feel unsatisfied. Read as Liff portrays problems that federal employees are facing, and how to buck the trend to improve the office environment in federal agencies.

Let’s Not Underestimate Emotional Intelligence

By | Posted Nov 5, 2014 | 1 Comment

Emotional Intelligence: does it matter? As the debate rages on, the AMA sat down with noted psychologist and emotional intelligence expert Daniel Goleman to hear what he had to say. Check out his response to a recent article arguing against the merits of emotional intelligence, and why he believes it is among the most important qualities for managers and business people to have. This is part one of a two-part interview, stay tuned for part two!

5 Tips for Being A Better Manager

By | Posted Nov 3, 2014 | 1 Comment

Looking for new ways to improve your management skills? Being a great manager requires constant practice, and an open mind towards learning new techniques to motivate and inspire a team. Alan Fox is a New York Times bestselling author, and has his own tricks and tips to offer. Here he offers advice that has helped him become a great manager in his 45 years of running a law firm and real estate company, and how these tips will improve your team’s performance.

Zombies make better managers

The Top 10 Reasons Zombies Make Better Managers

By | Posted Oct 31, 2014 | 1 Comment

10. Zombie managers are always looking ahead. Seriously, they couldn’t look backwards if they wanted to. 9. They have mastered […]

Realize Your Desired Business Outcome Through “Considerable Planning”

By | Posted Oct 28, 2014

Have you adequately prepared for your company’s future? Many organizations fail to properly plan for the time ahead. A company that lives day-to-day undergoes tremendous stress and unnecessary difficulty going about its business. Considerable planning should be a part of your company’s growth and survival strategy. Chia-Li Chien explains what considerable planning entails and why it is so important for sustaining value to help you realize your desired business outcomes both now and in the future.

Will PMP Certification Benefit You?

By | Posted Oct 24, 2014

We’ve posted on the benefits of PMP® certification before, but AMA wants to know what you think: Will getting the […]

Unleashing the Potential of Your People with a Blank Check

By | Posted Oct 21, 2014

Are ideas at your company growing stale and outdated? Innovation is vital in staying ahead of your competitors and offering the best products or services. The factor that often limits innovation, however, is just as vital: money. Sanjay Khosla and Mohanbir Sawhney are here to change the narrative on finances and creativity. Read why they believe the true path to innovation is with a blank check, and how a powerful company which gave its team free reign, and reaped the rewards.

Sample Teamwork Phrases for Performance Appraisal

By | Posted Oct 17, 2014 | 5 Comments

This is the fifth in a series of five AMA Playbook blogs that will help you with your performance management […]

AMA Annual Innovation Award Winner Kathy Fossetta

By | Posted Oct 13, 2014

The winner is… Kathy Fossetta! Congratulations to Kathy for winning the 16th AMA Annual Innovation Award, presented at the 22nd Annual APC Conference in National Harbor, Maryland. Kathy’s idea to streamline communication at the Geisinger Community Medical Center saved her center hundreds of thousands of dollars, and earned her this prestigious award. We offer our congratulations to Kathy again, and good luck to all administrative professionals for next year!

Motivating Employees: 6 Questions To Improve Performance

By | Posted Oct 8, 2014 | 1 Comment

Are your employees motivated enough? Whether they are or not, it is important to find out how to motivate your team to keep spirits up and productivity at a high level. John Ballard offers some advice on how to keep your employees motivated using the expectancy theory developed by Victor Vroom. Here are some questions you should ask yourself to improve performance and productivity for the future.

sample phrases for performance review to show creativity and innovation

Sample Creativity and Innovation Phrases for Performance Appraisal

By | Posted Oct 8, 2014 | 1 Comment

This is the fourth in a series of five AMA Playbook blogs that will help you with your performance management […]

7 Critical Project Management Lessons from Locke: Managing a Project in Crisis

By | Posted Oct 7, 2014

Rarely can you take real-world lessons from what you see on the big screen. The small-budget British film Locke, however, is a powerful exception to the rule. This movie offers several examples of how to manage a project when you are in a high pressure situation. Ray Houdtzagers takes a look at the film and presents his takeaways so that you can be more effective when managing a project under duress.

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