AMA
Playbook

Management

New managers need to make the transition to management quickly. For busy managers who need information fast, check out AMA’s collection of sample forms, templates, worksheets, and advice including how to define your new role, create a productive environment, and uncover how best to communicate within your organization.

5 New Skills Needed for Professional Success

By | Posted Jan 12, 2015 | 2 Comments

What is the key to sustained professional success? How can you keep yourself up to date on an increasingly uncertain business world? Scott Steinberg offers his advice on five skills to develop to help you achieve professional success, and how to leverage them into continued success. See how to move ahead in your professional life, and establish the framework for the professional success you seek.

Top Tips for Keeping Resolutions

By | Posted Jan 8, 2015

Every year, you make a plan to change, and every year, you fail. Does this sound familiar? Making resolutions is the first step, but keeping resolutions is the hart part. Perhaps you need some help in establishing and keeping your resolutions for the year to come. This article is a compilation of resources from AMA that will both help motivate you towards keeping your resolutions, and give you a plan to accomplish your goal.

top tips for setting goals in performance management and personal life

Top Tips for Setting Goals

By | Posted Jan 7, 2015

How do you determine if you had a successful year? Most likely, you set a series of goals and compared your progress against them. Setting goals keeps you focused and driven, and also unifies your team in their work. This article is a comprehensive guide to help you set goals. It covers everything from determining how to set a framework for your goals to ultimately doing the work necessary to complete them.

Federal Employee Viewpoint Survey (FEVS): Management in Government

By | Posted Jan 6, 2015

Recent results from the Federal Employee Viewpoint Survey (FEVS) show that government employees are largely unsatisfied. What are workers unhappy with, and how can managers improve these scores in the future? Stewart Liff has written about the way government is managed, and revisits this topic to offer new insights on the problem. See how government supervisors can manage better, and what employees value in their search for job satisfaction.

5 Keys to Successful Program Management

By | Posted Jan 2, 2015 | 1 Comment

Are all of your processes and projects running efficiently and effectively? Your team’s ability to complete projects, tasks, and assignments on time affects your organization’s productivity and success. Ray Houdtzagers, PMP, offers his advice on successful program management. See his five keys to successful program management, and why certain skills are so important to your success.

Delegating Successfully

By | Posted Dec 31, 2014 | 1 Comment

Are you the type of manager who likes to do everything yourself? Or would you rather hand the work off to your team and focus on the bigger picture? Jim McCormick is a proponent of delegation, and offers his advice on how to delegate successfully. Here he offers five steps of delegating, and how to avoid keeping too tight a grip on your team. See how delegation can help your team and your organization, and how to do so effectively.

Become a Better Manager by Asking the Right Questions

By | Posted Dec 25, 2014 | 1 Comment

You may think you are a great manager, but is your team responding to you? Can you effectively preserve working relationships and sniff out communication problems before they progress to serious issues? You can become a better manager by asking the right questions, to show that you care about your employees and their ideas. Nannette Rundle Carroll explains how to ask the right questions, and the situations in which each one is most appropriate.

Coaching Your Boss

By | Posted Dec 24, 2014

Coaching typically follows the path of higher-level to lower-level. However, sometimes it is necessary to provide feedback to your boss. Coaching your boss is not an easy task, but giving feedback is an important step in establishing trust, credibility, and a better relationship. John Baldoni offers his advice on how to effectively and appropriately coach your boss, and how it can help you in your career.

Top Tips for Performance Appraisals

By | Posted Dec 22, 2014

Performance appraisals are an important tool to provide feedback and establish future goals. They are also one of the least enjoyable parts of being a manager. Not many enjoy delivering bad news, but sometimes that is a necessary task. AMA wants to help you conduct the most productive, successful performance appraisals as possible, and this compilation of tools and tips will provide guidance for both those giving and receiving performance feedback. Turn a widely disliked job into a stepping stone towards success.

How to Throw a Great Office Holiday Party

By | Posted Dec 15, 2014

The holidays are the perfect time to say thank you to your employees for all of their hard work and dedication. The best way to do that is by throwing a great office holiday party. Chris Brown offers five tips to ensure that your party is one to remember. See how you can make it fun for everyone, and properly thank your team in an appropriate way.

Mindfulness: A Building Block of Emotional Intelligence

By | Posted Dec 11, 2014 | 6 Comments

What does it mean to be emotionally intelligent? How do you achieve a high level of EI? There are many factors that determine your emotional intelligence, and Paul Kimmerling contends that mindfulness is a crucial one. See why Kimmerling feels mindfulness is a building block of emotional intelligence, and how you can become more self-aware, and therefore more emotionally intelligent.

Delegate Effectively

By | Posted Dec 10, 2014 | 1 Comment

Are you empowering your team to achieve their full potential? Do you prefer to take control and do the whole task yourself? As a manager, it is your responsibility to find a balance between doing the work yourself and delegating to your employees. Brian Tracy gives his advice on delegating effectively, so that you can multiply your influence in your business and inspire your people to reach their true potential.

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