AMA
Playbook

Management

New managers need to make the transition to management quickly. For busy managers who need information fast, check out AMA’s collection of sample forms, templates, worksheets, and advice including how to define your new role, create a productive environment, and uncover how best to communicate within your organization.

Unleashing the Potential of Your People with a Blank Check

By | Posted Oct 21, 2014

Are ideas at your company growing stale and outdated? Innovation is vital in staying ahead of your competitors and offering the best products or services. The factor that often limits innovation, however, is just as vital: money. Sanjay Khosla and Mohanbir Sawhney are here to change the narrative on finances and creativity. Read why they believe the true path to innovation is with a blank check, and how a powerful company which gave its team free reign, and reaped the rewards.

Sample Teamwork Phrases for Performance Appraisal

By | Posted Oct 17, 2014 | 5 Comments

This is the fifth in a series of five AMA Playbook blogs that will help you with your performance management […]

AMA Annual Innovation Award Winner Kathy Fossetta

By | Posted Oct 13, 2014

The winner is… Kathy Fossetta! Congratulations to Kathy for winning the 16th AMA Annual Innovation Award, presented at the 22nd Annual APC Conference in National Harbor, Maryland. Kathy’s idea to streamline communication at the Geisinger Community Medical Center saved her center hundreds of thousands of dollars, and earned her this prestigious award. We offer our congratulations to Kathy again, and good luck to all administrative professionals for next year!

Motivating Employees: 6 Questions To Improve Performance

By | Posted Oct 8, 2014 | 1 Comment

Are your employees motivated enough? Whether they are or not, it is important to find out how to motivate your team to keep spirits up and productivity at a high level. John Ballard offers some advice on how to keep your employees motivated using the expectancy theory developed by Victor Vroom. Here are some questions you should ask yourself to improve performance and productivity for the future.

sample phrases for performance review to show creativity and innovation

Sample Creativity and Innovation Phrases for Performance Appraisal

By | Posted Oct 8, 2014 | 1 Comment

This is the fourth in a series of five AMA Playbook blogs that will help you with your performance management […]

7 Critical Project Management Lessons from Locke: Managing a Project in Crisis

By | Posted Oct 7, 2014

Rarely can you take real-world lessons from what you see on the big screen. The small-budget British film Locke, however, is a powerful exception to the rule. This movie offers several examples of how to manage a project when you are in a high pressure situation. Ray Houdtzagers takes a look at the film and presents his takeaways so that you can be more effective when managing a project under duress.

How to Succeed in a New Industry

By | Posted Oct 3, 2014 | 1 Comment

Are you making a difficult transition in your career? When it comes to working across various industries, employees can find the move to be intimidating. Employers are looking for multi-faceted workers to diversify their talent base, and if you handle the transition well you can become a useful and powerful asset. Ben Walter offers tips on how to succeed in any industry and make that career transition as smooth as possible.

The One Thing That Can Save Small Businesses

By | Posted Oct 2, 2014

Are you looking for help for your small business? Are you considering starting your own company but are nervous about failing? Dawn Fotopulos is here to help. Fotopulos details the most vital factor to keeping your business thriving. See how she has used her expertise with finance and accounting to save several small businesses and what she views is the most important factor to success in small business America.

how to deal with a difficult boss

How to Deal with a Difficult Boss

By | Posted Sep 30, 2014

Some therapists help people with relationship issues by focusing on attachment styles. Attachment patterns can also give us practical insights […]

how to be more customer focused

Forget the Competition. Think Customers.

By | Posted Sep 26, 2014 | 3 Comments

Don’t let the competition define your external growth strategy. Instead, plan for the people who matter most ─ your customers. […]

Managing Your Peers: From Buddy to Boss

By | Posted Sep 19, 2014 | 1 Comment

Being promoted to manager is an exciting prospect for any employee. It also introduces new questions about existing relationships with co-workers. Do you keep your friendships and avoid making tough decisions? Do you put your role first and exert your power as the boss at their expense? Courtney Templin offers advice to new managers and highlights some important steps to making a successful transition from buddy to boss.

Effective Time Management Strategies: Laying the Foundation

By | Posted Sep 17, 2014 | 2 Comments

In their book The Time Trap, authors Alec Mackenzie and Pat Nickerson begin with a reminder that we all have the […]

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