You may think you are a great manager, but is your team responding to you? Can you effectively preserve working relationships and sniff out communication problems before they progress to serious issues? You can become a better manager by asking the right questions, to show that you care about your employees and their ideas. Nannette Rundle Carroll explains how to ask the right questions, and the situations in which each one is most appropriate.
Being responsible for the work of former peers and friends is a common concern that revisits any manager at any level who gets promoted from within. It is not solely a new manager concern. The good news is it does get easier with practice and experience. The three main areas to put your attention on are: enhancing your competency and confidence as a manager, establishing your credibility, and develop exceptional communication skills.
Open questions are used to gather facts about the work, learn about your employees’ process skills and approaches to the tasks, discover what motivates and is important to them, and get a more well-rounded picture of events by listening to their sides of the story.
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