This is the fourth in a series of five AMA Playbook blogs that will help you with your performance management […]
Communication: Top Performance Review Phrases to Help Your Employees Enhance Their Communication Skillset This is the third in a series […]
Raising the bar in terms of performance expectations isn’t as hard as most employers think. It’s simply a matter of […]
As a manager in corporate America, you’ve no doubt been frustrated at times by employees whose problematic job performance or […]
“I wish someone had told me . . .” isn’t the line you want to use to end your first […]
Executives in career transition face many challenges in this daunting job market, but there are a number of options that […]
If you’re preparing for an interview, developing a Company Research Overview one-sheet is a very smart strategy. Hiring managers and […]
The idea of setting performance goals for your employees is always a bit daunting, and many managers aren’t quite sure […]
AMA Playbook asked Paul Falcone and Lina Echeverría: how do you lead creative teams? How do you unleash innovation? According to Paul Falcone, former VP of Employee Relations at Time Warner Cable in Los Angeles and was formerly Vice President of Human Resources at Nickelodeon…
Giving correction notices is one of the least favorite activities related to performance management, but can really help solve many workplace problems. This is a sample correction notice for a maintenance mechanic who fails to follow up with customers after repairs are done and often leaves the scene as soon as someone else from his department arrives to help him repair a broken item.
What is customer service? Nothing without exceptional reps. Developing your employees into customer service gurus is a snap using these sample phrases for performance appraisals adapted from 2600 Phrases for Effective Performance Reviews by Paul Falcone.
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