Are you aware of the negative implications of using “not” while giving instructions to your team? Success and leadership coach Susan Ford Collins explains what triggers in the brain when we hear it and why people automatically don’t follow them. Understanding the right words to use when giving instructions to your employees is an essential leadership skill.
Are you exhibiting behaviors that might be sending the wrong message? As a leader it is your responsibility to make sure your team is happy. Susan Ford Collins offers an example of a scenario where a stronger leader could have stopped a successful employee from jumping ship, and how you can do the same.
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