Communication tops the list of skills training provided to individual contributors. This according to a survey of executives and managers from more than 700 organizations conducted by AMA Enterprise, a division of American Management Association. AMA Enterprise provides organizations with assessment, measurement, and tailored training solutions.
The survey probed development programs for individual contributors, workers who may have no direct reports or formal leadership position but whose expertise is important for an enterprise’s success. Among organizations that offer development to individual contributors, two-thirds provide communication training, more than any other content type. Next are skills or competencies specific to an individual’s role, such as information technology.
“This is not the first survey to show how important communication skills are for today’s workforce,” said Edward T. Reilly, President and CEO of American Management Association and AMA Enterprise. “Being able to write and speak as well as understand others are so central to the functioning of the organization that they can’t be taken for granted, even for individual contributors who don’t operate as part of a team.”
Developing interpersonal and communication skills ensures mutual clarity and understanding when dealing with others, advised Reilly. “Such training and development will help to maximize all business interactions and aid the achievement of critical goals.”
The survey was conducted November 16, 2013 to January 22, 2014 and respondents consisted of 721 senior-level business, human resources, management professionals, and employee contacts drawn from the AMA database of contacts.
With more than 90 years’ experience and headquartered in New York, American Management Association is a global leader of comprehensive talent development. AMA Enterprise, a specialized division of AMA dedicated to building corporate and government training solutions, transforms enterprise-wide talent to fuel a culture of innovation, high performance, and optimal business results.
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