Want to get things done? You need to learn the art of persuasion—how to convince people to say yes.
Watch as Robert Cialdini, author of Pre-Suasion, describes to Inc. president Eric Schurenberg the most important factors for influencing people. (Originally shared on Inc.com)
Proficiency in the arts of negotiation, persuasion and influence are all increasingly necessary in today's business world. Hone your communication skills with AMA's resources and seminars.