AMA
Playbook

Dig Deep Using the 3 Kinds of Open Questions

March 22, 2013

Sample Open Questions Using How
  1. How will we know if the project is successful?
  2. How else could we do this?
  3. How can we fix this?
  4. How does this differ from . . . ?
  5. How do you think we could . . . ?
  6. How should we negotiate this deal?
  7. How could we approach this project?
  8. How will your team interact with team x on the new task?
  9. How does that compare to our top three customers’ visions of product
  10. installation?
  11. How do you explain the fact that the part failed on one machine and
  12. not the other?
  13. How does this change in direction affect you and your team?
  14. How is the manufacturing division affected by the new OSHA regulation?
  15. How does this hiring freeze impact the project?
  16. How do you feel about this deadline?
  17. If we take on this project, how will it impact your current priorities?

(Continued)

 

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About The Author

Nannette Rundle Carroll views management challenges as communication opportunities. For over 20 years, her powerful management seminars have helped participants use process skills to solve people problems. With this knowledge, managers can implement lasting solutions and build relationships. Her background as Director of Management Development/ Training for a Fortune 100 global division gives her a uniquely helpful perspective on aligning process, project and people management. Nannette is on the American Management Association Faculty. She is also a member of the National Speakers Association and is a certified Executive Presentation Skills expert.

One Comment »

  1. avatar

    I like these lists, I guess it comes down to thinking in a more expansive way about how to get info from someone.
    The one that annoys me is when I am asked something like “why DON’T you like…” or: “why DIDN’T it occur to you to…” I cannot explain why I do not like something (which is different from why I actually DISLIKE it) or did not do it (if it never occurred to me). It’s like saying why don’t you have wings, or 7 arms or something. There is no answer. But people love to ask these kinds of questions! What they actually want is for me to explain myself from their perspective. Sorry, can’t be done.
    So, remember to consider how your point of view affects things while framing your questions.

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