November 8, 2017
As a manager, one of the basic management skills you’ll need to master is delegation. Delegation is the process of turning over responsibility and authority for the completion of a task to employees. It can range from the assignment of permanent authority and responsibility for a recurring task to a one-time assignment for the completion of a task or project.
As you build your delegation skills, consider the following dos and don’ts outlined in the AMA course Management Skills for New Managers.
Delegation takes practice, and knowing what kinds of tasks can be delegated is the first step in this process. Not all tasks can be handed off to others, despite the abilities of your direct reports.
Tasks that can effectively be given to others include:
When you are thinking of tasks, projects, and responsibilities to delegate, a question you can ask yourself is: Is this something someone else could do? If the answer is yes, then it represents a potential opportunity for delegation.
In some cases, delegation is not appropriate. These tasks include but are not limited to:
To develop your basic management skills, you need to identify work that requires your personal attention. Do not delegate in these situations:
Managers who delegate effectively have direct reports who are better developed and are more involved and enthusiastic about their work. It also demonstrates good team and people management skills, since freeing up managers’ time will result in increased productivity and prove cost-effective for the company.