April 25, 2014
Dealing with a difficult situation in your office? Collaboration is often an excellent way to handle conflict at work. Here are tips for managing conflict in a professional manner using collaboration.
When people are collaborating, there is a maximum concern both for the issues and for the maintenance of the relationship on both sides. Collaboration requires a climate that will enable each person to examine and understand the other person’s point of view. It is referred to as the win/win approach because it involves identifying those areas where agreements exist and where there are differences, evaluating alternatives, and selecting solutions that have the full support and commitment of both parties.
This kind of conflict management requires an atmosphere of trust, the surfacing of hidden agendas, and the willingness to be creative in order to reach resolution. In addition, certain conditions must be agreed upon to achieve the win/win result.
Conditions for Successful Collaboration
You may choose to collaborate when you want to accomplish the following: