Leaders often avoid difficult conversations because they either don’t have the skills, or they fear all the emotions that may arise. The key is setting a conscious intention to guide the dialogue.
The military heavily invests time and money in training servicemembers. Consequently, many have received extensive (and expensive!) technical training and certiﬁcations. This represents a tremendous cost savings to civilian organizations that hire veterans.
At a recent event, this question was posed to respected leader Sheryl Sandberg: “What’s the number one thing you look for in someone who can scale with a company?” Her answer may (or may not) surprise you.