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Employee Experience: Happy Employees Promote Happy Customers

Employee Experience: Happy Employees Promote Happy Customers

Research has shown that positive employee experiences lead to better customer experiences and a positively affected bottom line. Creating this exceptional employee experience is increasingly […]

How Diving Into Philanthropy Can Bolster Your Happiness and Business

How Diving Into Philanthropy Can Bolster Your Happiness and Business

Plenty of business professionals highlight “giving back” as one of their main priorities, but most fall short of meeting this goal. That’s not because they’re […]

Corporate Crises: What’s in Your Product Recall Survival Kit?

Corporate Crises: What’s in Your Product Recall Survival Kit?

Corporate crises such as product recalls are inevitable. The key to surviving a recall is in how you prepare for it and react to your […]

LATEST POSTS

Interpersonal skills

Interpersonal Skills: The Stories We Tell Ourselves About Others

Our self-confidence, communication skills, and interpersonal skills at work are largely influenced by our self-talk, or the constant internal narrative we have about our experiences. […]




Project management

Project Management Tips: The Persuasive Project Manager

Project management on any level can be a challenge. That’s why entry-level project managers who need to craft thoughtful and comprehensive projects—always a tough proposition—will […]




Inclusive cultures

Observations on Inclusive Cultures: Inclusion Starts with “I”

When shown research that identifies the importance of the role leaders play in advancing diversity and inclusion (D&I), senior executives are, unsurprisingly, unsurprised. Most understand […]




Conflict management

6 Principles to Guide Your Approach to Conflict Management

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Conflict in the workplace occurs when people have different perspectives, needs, demands, and goals. To deal with these differences, managers need an effective approach to […]



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