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Employee Experience: Happy Employees Promote Happy Customers

Employee Experience: Happy Employees Promote Happy Customers

Research has shown that positive employee experiences lead to better customer experiences and a positively affected bottom line. Creating this exceptional employee experience is increasingly […]

How Diving Into Philanthropy Can Bolster Your Happiness and Business

How Diving Into Philanthropy Can Bolster Your Happiness and Business

Plenty of business professionals highlight “giving back” as one of their main priorities, but most fall short of meeting this goal. That’s not because they’re […]

Corporate Crises: What’s in Your Product Recall Survival Kit?

Corporate Crises: What’s in Your Product Recall Survival Kit?

Corporate crises such as product recalls are inevitable. The key to surviving a recall is in how you prepare for it and react to your […]

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Effective leadership communication

Communication Dos and Don’ts to Increase Your Effectiveness

Team leaders need to make the most of their communications with employees, managers, and customers. Whether you are talking privately, conducting a meeting, or giving […]




Tact and diplomacy

The Essentials of Communicating with Tact and Diplomacy in the Workplace

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Communicating with tact and diplomacy is critical to success for business leaders. When people lack these qualities in their workplace interactions, situations such as this […]




Conversations

To Inspire Others, Be Fully Present in Your Conversations

Virginia Tech researchers sought to determine what actually happens to conversations when mobile phones are introduced. They found that even when a phone isn’t making […]




Social skills at work

Build Your Personal Brand in the Workplace with Social Skills

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Are your social skills helping you to advance your career? This is an important question to consider as you seek out new opportunities and develop […]



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