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Project Management: A Smart Career Move—Q&A with Sherolyn Sellers

Project Management: A Smart Career Move—Q&A with Sherolyn Sellers

The field of project management is undergoing enormous growth. “By 2027, employers will need nearly 88 million individuals in project management-oriented roles,” a Project Management […]

Creating a Culture-First Approach to Customer Experience

Creating a Culture-First Approach to Customer Experience

Conventional approaches to building a customer-centric culture involve topics such as putting the customer first, building business units that obsess over customer needs, deploying technology […]

Want Your Women’s Initiative to Succeed? Include the Men

Want Your Women’s Initiative to Succeed? Include the Men

Are you getting pushback from men in your organization about contributing to and championing your internal women’s initiative? Does it seem like a challenge for […]

LATEST POSTS

Attracting and recruiting talent

Are You Attracting and Retaining Talent as a Leader?

Put two managers serving in a similar role side by side, and you may see that one has a low rate of employee turnover while […]




Team communication

Strengthen Team Communication to Prevent “Missed Understanding”

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Imagine that you and your family have been going to the same diner for a decade. You know the diner’s offerings inside out—at least, you […]




Feedback versus criticism

Hold the Constructive Criticism, Improve Your Feedback Skills

Some executives use the term constructive criticism in place of the word feedback, but the reality is that criticism is criticism. By its nature, it […]




Effective leadership communication

Communication Dos and Don’ts to Increase Your Effectiveness

Team leaders need to make the most of their communications with employees, managers, and customers. Whether you are talking privately, conducting a meeting, or giving […]



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