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Project Management: A Smart Career Move—Q&A with Sherolyn Sellers

Project Management: A Smart Career Move—Q&A with Sherolyn Sellers

The field of project management is undergoing enormous growth. “By 2027, employers will need nearly 88 million individuals in project management-oriented roles,” a Project Management […]

Creating a Culture-First Approach to Customer Experience

Creating a Culture-First Approach to Customer Experience

Conventional approaches to building a customer-centric culture involve topics such as putting the customer first, building business units that obsess over customer needs, deploying technology […]

Want Your Women’s Initiative to Succeed? Include the Men

Want Your Women’s Initiative to Succeed? Include the Men

Are you getting pushback from men in your organization about contributing to and championing your internal women’s initiative? Does it seem like a challenge for […]

LATEST POSTS

Single-Tasking

The Power Of Single-Tasking

What’s the best way to get things done? Try single-tasking instead of multitasking. Watch as entrepreneur Tim Ferriss, the author of Tools of Titans: The […]




Effective conversations at work

Effective Communication: Make Your Conversations Count

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If you want to be more effective, pay attention to your conversations at work. The ones you have with others can be catalysts for getting […]




Customer feedback via social media

When Customers Tweet Feedback, Elon Musk Listens

Social media is a valuable source of customer feedback—a point fully embraced by Elon Musk, CEO of Tesla and SpaceX. Read here about how Musk […]




Building employee engagement

Note To Team Leaders: Engage Them!

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As a team leader, you can’t afford to overlook the connection between employee engagement and business results. Consider the findings of AMA’s survey, “What Does […]



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