July 17, 2014
How well are you able to handle sticky situations? Can you defuse conflict in the office? Are you able to soothe irate clients or coworkers? A survey from the American Management Association found that communication ranked one of the four most important skills to develop in the 21st Century. Just how well are you able to communicate when the heat’s on?
Find out how your skills rate with this 7-question communication quiz on pressure situations.
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