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9 Things You Should Never Do When Trying to Make a Sale: AMA Research

9 Things You Should Never Do When Trying to Make a Sale: AMA Research

Are you turning your potential customers off when trying to make a sale?

Use Emotional Intelligence to Control Stress

Use Emotional Intelligence to Control Stress

Can you reduce your stress levels at work? According to expert psychologist Daniel Goleman, the answer is yes.

Are Stay Interviews Here to Stay?

Are Stay Interviews Here to Stay?

Are your top performers happy in their role at your company, or do they already have one foot out the door?

LAST POST

cell phones during a presentation

3 Reasons to Welcome Cell Phones During Your Presentation

Are you worried your audiences are distracted from your presentations by their cell phones? You may be focusing on them too much and not enough on yourself. Beth Noymer Levine offers three reasons why you should let your audiences have their phones during your presentations.




leaders lose sight of goals

Why Leaders Lose Sight of Their Goals

Does your leadership exhibit character flaws that could result in leadership derailment? John Mattone, an international keynote speaker on leadership and talent culture, explains the traits that affect leadership performance.




grading the business

Five Ways to Grade the Business You Want to Buy

Have you done all your research when it comes to evaluating your next business purchase? Doing so could be the difference between making a great move and a disastrous one. Andrew Cagnetta offers his advice and five ways you can grade a business you want to buy, before it’s too late.




customer journey map

The REAL Power of a Customer Journey Map

Are your customer’s needs being addressed by your company’s leadership? Jeanne Bliss, co-founder of the Customer Experience Professionals Association explains the benefits of using a customer journey map effectively.



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