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Rewiring Yourself to Listen

Rewiring Yourself to Listen

How well do you listen to your coworkers and employees? Do you hear what they are saying, or only what you want to hear?

Is Getting Your PMP Worth It? Research Results Are In

Is Getting Your PMP Worth It? Research Results Are In

Should you get your PMP certification? Does it make sense in your current career or future career goals? See what the research says.

AMA Quiz: Rate Your Ability to Stay Calm When the Pressure Is On

AMA Quiz: Rate Your Ability to Stay Calm When the Pressure Is On

How well are you able to handle sticky situations? Can you defuse conflict in the office? Are you able to soothe irate clients or coworkers? […]

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sales team differentiation

Is Your Sales Team Creating Real Differentiation?

How do you set your product apart from your competitors? Some strategies emphasize “value,” but that approach can be difficult to achieve. Tom Roth has explored this topic, and asks if your sales team is truly creating differentiation. See his advice for understanding the customer’s experience, and how to tell if your company is appropriately creating value for your customers.




your emotions impact your team

How You Impact Your Team with Emotions

Do you motivate by throwing tantrums and using scare tactics to get your employees to work? While the productivity may still be there, the damage runs deep. Daniel Goleman explains why your emotions impact your team in more ways than one. See why you should avoid throwing a fit and instead use empathy and encouragement to energize your team and turn that energy into results.




things you should never do in a presentation

9 Things You Should Never Do When Giving a Presentation: AMA Research

Do your presentations captivate your audience, or do they leave mostly blank faces? AMA recently conducted a survey on annoying presentation habits, and the results are in. Chris Brown breaks down the 9 things you should never do when giving a presentation, and how to fix them. Make sure your next presentation inspires your audience by avoiding these common, easy to fix mistakes.




government learn from mother crop

What the Government Could Learn from My Mother

What can the government learn from moms? Despite not working in the government, Stewart Liff’s mother provided him with some of the best advice that government employees could employ. In another edition of Liff’s advice on improving the Federal Employee Viewpoint Survey (FEVS) scores, see what nuggets of wisdom his mother imparted on him, and how the government can learn from them.



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