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9 Things You Should Never Do When Trying to Make a Sale: AMA Research

9 Things You Should Never Do When Trying to Make a Sale: AMA Research

Are you turning your potential customers off when trying to make a sale?

Use Emotional Intelligence to Control Stress

Use Emotional Intelligence to Control Stress

Can you reduce your stress levels at work? According to expert psychologist Daniel Goleman, the answer is yes.

Are Stay Interviews Here to Stay?

Are Stay Interviews Here to Stay?

Are your top performers happy in their role at your company, or do they already have one foot out the door?

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finance your retirement

How to Finance Your Retirement

Are you preparing for life after employment? One of the toughest challenges most people face is adequately setting themselves up once they enter retirement. Chia-Li Chien offers her advice on how to finance your retirement and ensure that your future is secure.




marketing table

Marketing’s Seat at the Table

How are you responding to the rapid changes of the global business world? In order to stay competitive, you must incorporate many different areas of your business to work collaboratively. Larry Light and Joan Kiddon introduce their method of working collaboratively, and explain why one business area can help you the most.




employee loyalty

Why Kindness Leads to Higher Employee Loyalty

If someone on your team makes a mistake, how do you respond? Do you start to yell and reprimand your employee, or find another way to handle it? Daniel Goleman sat down with AMA to discuss why toughness isn’t the best method of management. See what he thinks the best option is, and how it can help keep your high-performing employees around.




transparency

Transparency: Communicating Openly with Your Audiences

Are you convincingly saying what you mean, and meaning what you say? It is highly likely that some part of your message is getting lost in translation. See how Beth Noymer Levine thinks you can be more direct, open, and honest in your presentations and speeches to inform your audience.



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