AMA
Playbook

Management

New managers need to make the transition to management quickly. For busy managers who need information fast, check out AMA’s collection of sample forms, templates, worksheets, and advice including how to define your new role, create a productive environment, and uncover how best to communicate within your organization.

Saying no to an employee request

How to Say No to an Employee Request

By | Posted Jul 18, 2018

Every manager will be forced periodically to refuse a request made by an employee. But there are different ways to […]

Experiment and create at work

Developing the Space for Employees to Experiment and Create

By | Posted Jul 10, 2018

Employees who experiment, learn, and put their best skills to use can achieve great results. So how can managers encourage […]

Allowing failure in the workplace

Stop Punishing Failure in the Workplace, and Start Rewarding It

By | Posted Jul 5, 2018 | 1 Comment

Failure is an inevitable part of life. So why is it so often met with punishment? Negative reinforcement might be […]

Promoting innovation

Positioning a Team for Innovation and Disruption

By | Posted Jun 29, 2018

What is the fundamental unit of disruption in an organization? It is the individual, says Whitney Johnson, a C-suite advisor […]

Human-machine collaboration

Work in the Emerging Era of Human-Machine Collaboration

By | Posted Jun 22, 2018

As companies experiment with artificial intelligence (AI), human-machine collaboration is emerging as a promising area of improved outcomes. While large […]

Business and leadership advice

Tune In to Business Ideas and Leadership Advice on AMA’s YouTube Channel

By | Posted Jun 8, 2018

Would you like some advice on making the transition to leadership? Or quick pointers on topics of interest in the […]

Management skills

Women Moving into Management Need Training and Good Listening Skills

By | Posted May 22, 2018

A manager, good or bad, has a huge impact on a company in terms of costs and employee engagement and […]

Corporate citizenship

To Change Leaders’ Behavior, Add Corporate Citizenship to Performance Management

By | Posted May 21, 2018

I don’t know about you, but I’m getting exhausted of picking up the news every day and reading about the […]

Delegate effectively

Delegate with Clarity, Commitment, and Accountability

By | Posted May 7, 2018

When business leaders learn how to delegate, the results can be amazing. Yet most leaders struggle with delegation. Reasons? Although […]

Workplace romance

Love Contracts: Protecting Against Workplace Romance Gone Bad

By | Posted May 4, 2018

They arrive at work separately. They never touch each other in your presence. Then, as you chair a meeting, you […]

Remaking your career

Want to Remake Your Career? Be Prepared to Pivot

By | Posted Apr 26, 2018

Wendy Sachs, the author of Fearless and Free: How Smart Women Pivot and Relaunch Their Careers (AMACOM, 2017), spoke with […]

AMA’s Edgewise podcasts

Build Your Business Acumen Through AMA’s Edgewise Podcasts

By | Posted Apr 24, 2018

In a business world that moves quickly, managers and team leaders need access to fresh perspectives on a variety of […]

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