AMA
Playbook

Management

New managers need to make the transition to management quickly. For busy managers who need information fast, check out AMA’s collection of sample forms, templates, worksheets, and advice including how to define your new role, create a productive environment, and uncover how best to communicate within your organization.

Positive corporate culture

Center a Lasting Corporate Culture Around Positive Core Values

By | Posted Oct 13, 2017

Business leaders may think that a great corporate culture is more of a nice-to-have than a must-have. But Howard Behar, former president […]

Inclusive culture

Creating an Inclusive Culture in a Global Work Environment

By | Posted Oct 10, 2017

Even as technology makes the world appear smaller, managing diversity and inclusion (D&I) remains a significant challenge for organizations. To […]

Feedback versus criticism

Hold the Constructive Criticism, Improve Your Feedback Skills

By | Posted Oct 3, 2017

Some executives use the term constructive criticism in place of the word feedback, but the reality is that criticism is […]

Tact and diplomacy

The Essentials of Communicating with Tact and Diplomacy in the Workplace

By | Posted Sep 27, 2017

Communicating with tact and diplomacy is critical to success for business leaders. When people lack these qualities in their workplace […]

Social skills at work

Build Your Personal Brand in the Workplace with Social Skills

By | Posted Sep 22, 2017

Are your social skills helping you to advance your career? This is an important question to consider as you seek […]

High-potential talent

HR Leaders Define the Characteristics of High-Potential Talent

By | Posted Sep 19, 2017

What is the number one characteristic you look for when identifying high-potential talent? Eighty HR professionals answered this question during […]

Employee ideas

Management Self-Test: Are You Receptive to Employees’ Ideas?

By | Posted Sep 15, 2017

In an ever-changing business environment, managers need to generate ideas from employees on how to meet customers’ needs, achieve the team’s […]

Negative feedback

The Value of Negative Feedback—When It’s Done Well

By | Posted Sep 11, 2017

In the recent article “Surprising Research Says Negative Feedback Is Effective (and We Might Even Prefer It),” author Joe Hirsch […]

Management trends

A Look Ahead at Management: It’s About to Get Harder

By | Posted Sep 8, 2017

Over the last few decades, organizations have slowly transitioned from promoting employees based solely on technical ability to recognizing the […]

Digital transformation

3 Behaviors That Spark Innovation and Drive Digital Transformation

By | Posted Sep 6, 2017

Most businesses want to deliver innovative solutions to customers, and many identify innovation as a strategic goal. In a recent […]

Project management process

6 Project Management Practices That You Can Apply

By | Posted Sep 5, 2017

When I teach classes on project management at AMA, covering everything from project requirements to lessons learned, there is one […]

Global supply chain

Avoid These Assumptions in Global Supply Chain Management

By | Posted Sep 1, 2017

With over 30 years of international trade experience, I have been witness to numerous and repeated errors that sales, purchasing, […]

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