AMA
Playbook

Management

New managers need to make the transition to management quickly. For busy managers who need information fast, check out AMA’s collection of sample forms, templates, worksheets, and advice including how to define your new role, create a productive environment, and uncover how best to communicate within your organization.

project manager quarterbacking

Project Managers: Quarterbacking Through the Issues

By | Posted Jan 30, 2015

What is the primary function of a quarterback? They have to direct the team, get everyone ready and make adjustments on the fly. A project manager acts in the same way. Paul Dobek explains why a quarterback and a project manager are so similar, and how you can use quarterbacking to your advantage. See his three-step approach to work through the issues and work as a team.

your emotions impact your team

How You Impact Your Team with Emotions

By | Posted Jan 23, 2015 | 1 Comment

Do you motivate by throwing tantrums and using scare tactics to get your employees to work? While the productivity may still be there, the damage runs deep. Daniel Goleman explains why your emotions impact your team in more ways than one. See why you should avoid throwing a fit and instead use empathy and encouragement to energize your team and turn that energy into results.

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What the Government Could Learn from My Mother

By | Posted Jan 21, 2015

What can the government learn from moms? Despite not working in the government, Stewart Liff’s mother provided him with some of the best advice that government employees could employ. In another edition of Liff’s advice on improving the Federal Employee Viewpoint Survey (FEVS) scores, see what nuggets of wisdom his mother imparted on him, and how the government can learn from them.

achieve your resolutions

The Secret to Achieving Your New Year’s Resolution – Plan to Fail

By | Posted Jan 19, 2015

Do you incorporate the possibility of failure into your plans, or are you expecting complete success? It seems unrealistic to anticipate everything to run smoothly all year, and Dan Gregory and Kieran Flanagan believe you can do yourself a favor by planning to fail. See why you should take a more pragmatic approach towards planning for this year, and how to achieve your resolutions.

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Resolve to Reclaim Your Time

By | Posted Jan 16, 2015

Do you feel like you never have a second to spare, and there is never enough time for anything but work? A recent poll found that 45% of adults feel the same way. Anne Weisberg offers her advice on how to reclaim your time and improve performance. See how you can escape the endless cycle of responsiveness, and the three steps towards feeling more accomplished and less overwhelmed.

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Correcting for Grade Inflation on an Employee’s Annual Performance Review

By | Posted Jan 13, 2015

Is grade inflation still a problem once you leave academia and enter the business world? According to Paul Falcone, yes. Grade inflation can undermine your ability to properly handle employees who have not performed up to par. Falcone explains how you can remedy the situation so that both you and your employee are on the same page. See how his advice can help keep your business honest.

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5 New Skills Needed for Professional Success

By | Posted Jan 12, 2015

What is the key to sustained professional success? How can you keep yourself up to date on an increasingly uncertain business world? Scott Steinberg offers his advice on five skills to develop to help you achieve professional success, and how to leverage them into continued success. See how to move ahead in your professional life, and establish the framework for the professional success you seek.

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Top Tips for Keeping Resolutions

By | Posted Jan 8, 2015

Every year, you make a plan to change, and every year, you fail. Does this sound familiar? Making resolutions is the first step, but keeping resolutions is the hart part. Perhaps you need some help in establishing and keeping your resolutions for the year to come. This article is a compilation of resources from AMA that will both help motivate you towards keeping your resolutions, and give you a plan to accomplish your goal.

top tips for setting goals in performance management and personal life

Top Tips for Setting Goals

By | Posted Jan 7, 2015

How do you determine if you had a successful year? Most likely, you set a series of goals and compared your progress against them. Setting goals keeps you focused and driven, and also unifies your team in their work. This article is a comprehensive guide to help you set goals. It covers everything from determining how to set a framework for your goals to ultimately doing the work necessary to complete them.

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Federal Employee Viewpoint Survey (FEVS): Management in Government

By | Posted Jan 6, 2015

Recent results from the Federal Employee Viewpoint Survey (FEVS) show that government employees are largely unsatisfied. What are workers unhappy with, and how can managers improve these scores in the future? Stewart Liff has written about the way government is managed, and revisits this topic to offer new insights on the problem. See how government supervisors can manage better, and what employees value in their search for job satisfaction.

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