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Playbook

Managers: The First 30 Days

Memorial Day

Memorial Day Is Not a Sale

By | Posted May 27, 2013

Despite what all the ads tell you, Memorial Day is not a sale. It’s a day of remembrance. It’s a day to honor the men and women who have died while serving in the United States Armed Forces. Traditionally Memorial day is celebrated by visiting cemetaries and decorating using patriotic colors. But there’s something businesses can do to honor those who have died in service: Help take care of those who survived.

making decisions

7 Steps to Making Decisions Intelligently

By | Posted Apr 30, 2013 | 1 Comment

Making decisions is a difficult task for many business leaders, especially if the decision will have significant impact. Having an intelligent decision-making process is critical for even seasoned, top-level leaders. “Possessing the ability to make wise decisions quickly in the context of the organization’s culture is a crucial skill,” says John Mattone, a recognized expert leadership.

AMA Answers: I Am a New Manager. How Do I Manage My Friends and Former Peers?

By | Posted Apr 2, 2013 | 1 Comment

Being responsible for the work of former peers and friends is a common concern that revisits any manager at any level who gets promoted from within. It is not solely a new manager concern. The good news is it does get easier with practice and experience. The three main areas to put your attention on are: enhancing your competency and confidence as a manager, establishing your credibility, and develop exceptional communication skills.

8 Steps for Prioritizing Work and Getting Things Done

By | Posted Mar 21, 2013

Are you being asked to do more with less? Here are 8 simple steps to help you prioritize and stay on top of all your goals.

interview checklist

Pre-Interview Checklist

By | Posted Feb 27, 2013

Once you’ve figured out who has qualifications that match the job requirements, you get to ask them questions. Pointed questions. Probing questions. “What if” questions. After you ask, don’t forget to listen—really listen—so your interviews not only tell you what they know and what they’ve done, but also how they feel about the job.

leadership

Assess Your Leadership Skills

By | Posted Feb 20, 2013

Whether you’re a “born leader” or need to develop leadership skills methodically, do a self-assessment to gain insights about your ability to perform. Examine your skills, traits, competencies, abilities, and experience. Rigorous self-assessment is a starting point for success.

learn new things

8 Manager Roles You Should Master

By | Posted Feb 12, 2013 | 1 Comment

The role of the manager is constantly changing. Effective managers need to plan, delegate, motivate, support, team-build, inform, change, and coordinate. That’s a lot to keep in mind, and you need to be facile at changing roles quickly. The better you are at these eight skills the more productive your entire team will be.

New to Management? Tips for Starting Out on the Right Foot

By | Posted Jan 23, 2013

Now that you are the manager, make a plan to create impact immediately. Make a good first impression by starting with these five actions and they will help you become a good manager.

Hiring Process Checklist

By | Posted Jan 22, 2013 | 1 Comment

Use this checklist of the hiring process from creating a job description, to interviewing and selecting an employee. Have a system—a reliable hiring process checklist with a reusable set of tools—to select the best candidate for a job.

Recruitment Planning 101

By | Posted Jan 22, 2013 | 1 Comment

Performance management begins with hiring the right people for your team. Design a plan for recruitment even before you have a slot to fill. Work with HR, your manager, and/or others your organization gives responsibility for new hires—and make the process easier by having your plan ready.

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