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Playbook

Managers: The First 30 Days

new manager? be like archimedes

New Manager? Be an Archimedes, Not a Sisyphus!

By | Posted Mar 20, 2015

What can you learn from the greatest thinkers in history? As a manager, you can take many lessons from the wisdom of thinkers who revolutionized mankind. Marina Theodotou offers her advice on how to replicate the wisdom of Archimedes, and how you can incorporate his lessons into your management style.

new manager: managing yourself

New Manager? Your First Task: Managing Yourself

By | Posted Feb 25, 2015 | 1 Comment

Are you a new manager, ready to take on the job but nervous about becoming overwhelmed? Feeling anxious is normal when assuming more responsibility, but it is important to master the basics first. Marina Theodotou explains why your first task as a new manager must be managing yourself. See how you can successfully manage yourself first, and expand those skills to excel at managing others.

how to be more customer focused

Forget the Competition. Think Customers.

By | Posted Sep 26, 2014 | 3 Comments

Don’t let the competition define your external growth strategy. Instead, plan for the people who matter most ─ your customers. […]

Managing Your Peers: From Buddy to Boss

By | Posted Sep 19, 2014 | 1 Comment

Being promoted to manager is an exciting prospect for any employee. It also introduces new questions about existing relationships with co-workers. Do you keep your friendships and avoid making tough decisions? Do you put your role first and exert your power as the boss at their expense? Courtney Templin offers advice to new managers and highlights some important steps to making a successful transition from buddy to boss.

Bottleneck in Your Department? 3 Ways to Get More Out of Your Network

By | Posted Jul 18, 2014 | 2 Comments

If work gets stuck in your department, you need to consider how to leverage your network to get more done. […]

Memorial Day

Memorial Day Is Not a Sale

By | Posted May 27, 2013

Despite what all the ads tell you, Memorial Day is not a sale. It’s a day of remembrance. It’s a day to honor the men and women who have died while serving in the United States Armed Forces. Traditionally Memorial day is celebrated by visiting cemetaries and decorating using patriotic colors. But there’s something businesses can do to honor those who have died in service: Help take care of those who survived.

making decisions

7 Steps to Making Decisions Intelligently

By | Posted Apr 30, 2013 | 1 Comment

Making decisions is a difficult task for many business leaders, especially if the decision will have significant impact. Having an intelligent decision-making process is critical for even seasoned, top-level leaders. “Possessing the ability to make wise decisions quickly in the context of the organization’s culture is a crucial skill,” says John Mattone, a recognized expert leadership.

AMA Answers: I Am a New Manager. How Do I Manage My Friends and Former Peers?

By | Posted Apr 2, 2013 | 1 Comment

Being responsible for the work of former peers and friends is a common concern that revisits any manager at any level who gets promoted from within. It is not solely a new manager concern. The good news is it does get easier with practice and experience. The three main areas to put your attention on are: enhancing your competency and confidence as a manager, establishing your credibility, and develop exceptional communication skills.

8 Steps for Prioritizing Work and Getting Things Done

By | Posted Mar 21, 2013

Are you being asked to do more with less? Here are 8 simple steps to help you prioritize and stay on top of all your goals.

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