AMA
Playbook

Management

New managers need to make the transition to management quickly. For busy managers who need information fast, check out AMA’s collection of sample forms, templates, worksheets, and advice including how to define your new role, create a productive environment, and uncover how best to communicate within your organization.

Hiring Process Checklist

By | Posted Jan 22, 2013 | 1 Comment

Use this checklist of the hiring process from creating a job description, to interviewing and selecting an employee. Have a system—a reliable hiring process checklist with a reusable set of tools—to select the best candidate for a job.

Chess performance

What Is the SMART Method to Achieve Goals?

By | Posted Jan 22, 2013 | 4 Comments

How do you set goals that are SMART? Performance management is not like a New Year’s Eve Party, that is, something that happens only once a year. Integrate performance management functions into your regular schedule to dramatically improve performance.

business coaching

When Is Coaching the Right Response?

By | Posted Jan 22, 2013

Coaching is one of a manager’s key skills for engendering high performance among employees. But coaching is not right for every situation. Knowing when to direct and when to coach is fundamental to good management.

whiteboard planning

5 Types of Information You Should Document for Performance Appraisals

By | Posted Jan 22, 2013

Documentation is critical to keep track of performance, so make sure you are keeping the right paperwork by following these tips. In most companies, the HR department keeps a file for each employee. You need to keep a different type of “personnel file.” The manager’s file should include all information for individuals that affects their performance evaluations.

digital calendar

Performance Management Feedback: 4 Tips for Staying on Track

By | Posted Jan 22, 2013

Follow up with your employees to make sure the feedback you give sticks. Performance management is useless unless you follow up. The problem is fitting it into an already busy schedule.

Recruitment Planning 101

By | Posted Jan 22, 2013 | 1 Comment

Performance management begins with hiring the right people for your team. Design a plan for recruitment even before you have a slot to fill. Work with HR, your manager, and/or others your organization gives responsibility for new hires—and make the process easier by having your plan ready.

Stress Pencil

5 Tips for Correcting Behavior Issues in Employees

By | Posted Jan 22, 2013 | 1 Comment

Performance management would be easy if it weren’t for people who underperform. Now is an excellent time to correct behavior issues using the performance review process.

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