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Playbook

Performance Management

High-potential talent

HR Leaders Define the Characteristics of High-Potential Talent

By | Posted Sep 19, 2017

What is the number one characteristic you look for when identifying high-potential talent? Eighty HR professionals answered this question during […]

Negative feedback

The Value of Negative Feedback—When It’s Done Well

By | Posted Sep 11, 2017

In the recent article “Surprising Research Says Negative Feedback Is Effective (and We Might Even Prefer It),” author Joe Hirsch […]

Put people first

Path to Growth: Successful Business Leaders Put People First

By | Posted Aug 31, 2017

As the president of a busy executive search firm, I’ve observed thousands of leaders over the course of my 21-year […]

Career growth trajectory

Consider the Growth Trajectory of Each Employee to Build a Winning Team

By | Posted Aug 11, 2017

To make sure you are creating a team that generates exceptional results and helps members achieve their ambitions, you need […]

Shape shifter employees

How “Shape Shifter” Employees Disrupt the Workplace

By | Posted Jul 21, 2017

“Claire” seemed to be the perfect new hire. When corporate management visited your branch office during Claire’s first workweek, she […]

Employee discipline

2 Mistakes to Avoid When Documenting Employee Discipline

By | Posted Jul 14, 2017

What are the two biggest mistakes that employers make when documenting employee discipline as part of a progressive disciplinary system? […]

Retention of top performers

4 Strategies To Improve Engagement And Retention Of Top Performers

By | Posted Jun 26, 2017 | 2 Comments

Managers who make a difference engage and develop talent to achieve maximum performance. Engagement and development drive retention, and retention […]

Impromptu feedback

Guide Your Team With Impromptu Feedback — And “Radical Candor”

By | Posted May 30, 2017

If you have a few minutes of slack time between meetings, you have time to deliver meaningful feedback to employees. Through […]

Adaptive learning

Best Practices To Use Adaptive Learning Programs In Corporate Training

By | Posted Apr 28, 2017

Adaptive learning is a learning approach that applies a broad range of technologies and teaching and learning techniques. It involves […]

Candid conversations with employees

Communication Strategies: How To Engage Employees In Candid Conversations

By | Posted Apr 19, 2017

If you’re like most managers, you know the frustration of realizing something is preventing an employee from performing better or […]

Team performance

3 Outdated Beliefs About Teams That Bold Companies Are Rejecting

By | Posted Mar 20, 2017 | 5 Comments

Almost a century ago, Elton Mayo conducted his famous Hawthorne experiments that led to the recognition that teams can be beneficial […]

Constructive feedback

6 Ways That A Manager’s Constructive Feedback Can Go Bad

By | Posted Mar 15, 2017 | 1 Comment

When managers attempt to give constructive feedback—but do so ineffectively—employees end up feeling misunderstood, unfairly judged, resentful, and ultimately more […]

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