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Playbook

Performance Management

Shape shifter employees

How “Shape Shifter” Employees Disrupt the Workplace

By | Posted Jul 21, 2017

“Claire” seemed to be the perfect new hire. When corporate management visited your branch office during Claire’s first workweek, she […]

Employee discipline

2 Mistakes to Avoid When Documenting Employee Discipline

By | Posted Jul 14, 2017

What are the two biggest mistakes that employers make when documenting employee discipline as part of a progressive disciplinary system? […]

Retention of top performers

4 Strategies To Improve Engagement And Retention Of Top Performers

By | Posted Jun 26, 2017 | 1 Comment

Managers who make a difference engage and develop talent to achieve maximum performance. Engagement and development drive retention, and retention […]

Impromptu feedback

Guide Your Team With Impromptu Feedback — And “Radical Candor”

By | Posted May 30, 2017

If you have a few minutes of slack time between meetings, you have time to deliver meaningful feedback to employees. Through […]

Adaptive learning

Best Practices To Use Adaptive Learning Programs In Corporate Training

By | Posted Apr 28, 2017

Adaptive learning is a learning approach that applies a broad range of technologies and teaching and learning techniques. It involves […]

Candid conversations with employees

Communication Strategies: How To Engage Employees In Candid Conversations

By | Posted Apr 19, 2017

If you’re like most managers, you know the frustration of realizing something is preventing an employee from performing better or […]

Team performance

3 Outdated Beliefs About Teams That Bold Companies Are Rejecting

By | Posted Mar 20, 2017 | 4 Comments

Almost a century ago, Elton Mayo conducted his famous Hawthorne experiments that led to the recognition that teams can be beneficial […]

Constructive feedback

6 Ways That A Manager’s Constructive Feedback Can Go Bad

By | Posted Mar 15, 2017 | 1 Comment

When managers attempt to give constructive feedback—but do so ineffectively—employees end up feeling misunderstood, unfairly judged, resentful, and ultimately more […]

Difficult employees

Are They “Unleadable”? How To Guide Difficult Employees Toward Change

By | Posted Mar 10, 2017

Sooner or later, every manager must deal with difficult employees, such as those who grate on others, ignore protocol, or […]

Performance evaluations

Getting More Value From Performance Evaluations

By | Posted Mar 3, 2017

Like many aspects of business today, performance evaluations seem ripe for the use of data. Human capital is a company’s […]

Micromanager

Transition To Leadership: 8 Steps To Check The Micromanager In You

By | Posted Feb 27, 2017

As new managers step into their leadership role, they should take care to avoid the micromanager trap. An obsession with […]

Performance evaluations

Build Your Performance Evaluations Like The Layers Of A Cake

By | Posted Feb 10, 2017

Performance evaluations. Who doesn’t remember moments when these didn’t go so well? Many people view them as a waste of […]

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