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Posts by Christine Porath
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Christine Porath is an associate professor of management at Georgetown University, the author of Mastering Civility: A Manifesto for the Workplace (Grand Central Publishing, 2016), and a co-author of The Cost of Bad Behavior (Portfolio, 2009).

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uncivil workplace behavior

To Cure Uncivil Workplace Behavior, Try A Feedback Loop

By | Posted Dec 28, 2016

Don’t underestimate feedback. As Marshall Goldsmith said, “People will do something—including changing their behavior—only if it can be demonstrated that doing so is in their own best interests as defined by their own values.”