Posts by Janet Attard
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Janet Attard is founder and president of BusinessKnowHow.com, a small business website that reachesl millions individuals a year. The site offers information, products and resources to help start, market,grow and manage a small business. A free newsletter is also available. An expert on small business and home businesses, Janet has authored several books including The Home Office and Small Business Answer Book(which was a book club main selection when first published), and Business Know-How: An Operational Guide For Home-Based And Micro-Sized Businesses With Limited Budgets. BusinessKnowHow.com is a DBA of Attard Communications, Inc., a woman-owned business.
angry customers

8 Steps To Deal With Angry Customers

By | Posted Jan 10, 2014

If angry customers are on the phone (or worse, standing at the cash register) complaining loudly about a product or […]

email marketing

Eight Ways To Improve Your Email Marketing Results

By | Posted Oct 24, 2013

Have you ever wished you had a magic wand that would send customers your way every time you waved it?  […]