AMA
Playbook
Posts by Joanne Kalp
avatar
Joanne Kalp, a Director at ARRYVE, has a track record of helping organizations drive profitable growth through operational excellence in marketing, R&D, and product development. Her work builds strategies with a focus on tactical execution, global growth, customer intimacy, margin enhancement, and process improvement. She has worked extensively across the medical device, life science, and healthcare industries.

LAST POST


make your organization customer centric

Breaking Down the Barriers to Customer-Centricity

By | Posted May 18, 2015 | 1 Comment

Your business wants to focus on your customers, but how can you actually do it? Don’t lose sight of the customer’s needs, as this could be fatal to your business. See what strategy expert Joanne Kalp says about how to break down the barriers in your company to becoming customer centric.