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how to be a strategic hr person

Why Strategic HR Matters Now

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What is strategic HR? It means using people, processes and systems to organize for and execute on an organization’s strategic […]

rewarding employees for Employee Appreciation Day

6 Last-Minute Ideas for Employee Appreciation Day

March 3 is Employee Appreciation Day. How are you planning on rewarding your employees? If it slipped your mind, don’t […]

negotiating tip from Brian Tracy

The Number One Negotiating Mistake

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What’s the number one mistake that people make in negotiating?  Find out what best-selling sales guru Brian Tracy has to […]

role of customer service

3 Ways to Avoid Check-the-Box Customer Service

What’s the primary role of a customer service employee? For many people, the “right” answer is delighting customers. There’s also […]

closing out sales leads

3 Tips Before Closing out Sales Leads

Marketing, busy filling the sales lead buckets, are always telling you to hold on to those precious leads longer and […]

keeping your resolutions and setting goals

How to Keep Your Resolutions

At this time of the year, many of my clients struggle to ensure that they keep moving forward with their […]

Millennial becoming a manager and managing employees

Becoming a Manager: 5 Tips for Millennials Managing Employees

You’re a star employee.  You mastered all of your responsibilities, and now, you are promoted to manager.  Go gettum, Tiger! […]

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