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Why Listening Is the Top Sales Skill

Why Listening Is the Top Sales Skill

Every great salesperson knows that listening is the most important of all sales skills. Most people think it’s the smooth talkers who make the best […]

HR Leaders Define the Characteristics of High-Potential Talent

HR Leaders Define the Characteristics of High-Potential Talent

What is the number one characteristic you look for when identifying high-potential talent? Eighty HR professionals answered this question during breakfast events in San Francisco […]

The Visionary Leader: Creating a Vision to Get Past the Fog

The Visionary Leader: Creating a Vision to Get Past the Fog

In a global environment that often seems chaotic, business leaders may easily feel like they are stuck in a fog. It takes courage to try […]

LATEST POSTS

Joy in the workplace

Want More Joy At Work? Combine Trust With A Sense Of Purpose

Neuroscience makes a nonobvious prediction about high-trust organizations: Trust combined with Purpose results in Joy at work. Experiments from my lab and others show that […]




Conversational cowardice at work

Stop Paying The Price For Conversational Cowardice At Work

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If the number one fear among people—public speaking—had a younger sibling, it would be the fear of difficult conversations. Even powerful executives with strong personalities […]




Leadership presence

Strengthen Your Personal Presence With This 3-Part Model

We’ve all known people who have great presence, a quality that enables them to inspire and lead others. But as much as personal presence is […]




Preventing bad hires

Recruitment: 3 Ways To Eliminate Bad Hires In The Fake News Era

As the terms “fake news” and “alternative facts” have entered our lexicon, it should not surprise business executives looking to hire that there has been […]



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